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Behind the Counter

Behind the Counter

Auteur(s): Ken Collins
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À propos de cet audio

Behind the Counter - Business Stories from the Four Corners:

Real Businesses. Real Conversations. Right Here in Our Community.
Every week, I sit down with local business owners to hear the real stories behind their work — the highs, the lows, and everything in between. Whether they run a bakery, a repair shop, or a creative studio, each of them has something powerful to share.

This is more than a podcast — it’s a celebration of the hustle, heart, and humanity that keep the Four Corners thriving.

© 2025 Behind the Counter
Développement commercial et entrepreneuriat Entrepreneurship Gestion et leadership Économie
Épisodes
  • Gratitude, Grit, And Year-End Sales Momentum
    Nov 17 2025

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    A short break can be a powerful reset, and this Thanksgiving we’re using the pause to sharpen focus, build momentum, and double down on what works. Ken Collins opens up about why gratitude is more than a seasonal mood; it’s a daily operating system that rewires how you lead and sell. From the religious and spiritual frames to the brain science behind strengthened neural pathways, you’ll hear how a grateful mindset helps you notice opportunities, build stronger relationships, and steer your business through the holiday rush with clarity.

    We also unpack the show’s early access rhythm—episodes release on podcast platforms a full week before the blog recap goes live at Strategic Horizons Consulting—so you can catch stories and tactics sooner when they matter most. Ken shares a concise “holiday panic mode” sales plan for owners who feel late to the party, focusing on quick wins, proven channels, and simple offers that move the needle without adding chaos. The throughline is practical: amplify what already works, communicate clearly, and use the goodwill you’ve earned to finish the year strong.

    Community is the multiplier here. Ken offers heartfelt thanks to clients, guests, and listeners, then urges owners to support each other with sincere reviews, local purchases, and shared wins. If you want to tell your story on the show—or just grab a no-pressure chat about your business—Ken’s door is open. Take the breath, set your intentions, and meet us back on December 1 for a fresh conversation with a new guest. Subscribe for early access, share this with a fellow owner who needs a nudge, and leave a review to help more local stories reach the people who need them most.

    Be sure to follow or subscribe! And, if you're a local business owner who'd like to be featured - or know someone whose story should be told - get in touch at Ken@StrategicHorizonsConsulting.com

    This show is brought to you by Strategic Horizons Consulting (a division of Ken Collins Marketing).

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    21 min
  • From Studio Dreams To Dance Legacy
    Nov 10 2025

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    A lot of people say “follow your passion” — few show the messy, determined work that makes it sustainable. We sit with AnnMarie Bean, owner of AnnMarie’s Dance Academy in Farmington, to talk about how a kid who grew up dancing for fun built a studio that blends serious training with a bright sense of family. From the first business license to punching through walls for more space, AnnMarie shares the moments that shaped her: believing she could run a better program, earning parents’ trust, and creating a place where newcomers feel welcomed and competitors feel challenged.

    We dig into the real engine of a studio: the admin grind nobody sees. Think customized costumes, edited music, guest teacher travel, and a calendar built around conventions and competitions. One simple change — automatic payments — freed hours and eliminated awkward money talks. AnnMarie also gets candid about boundaries with parents, setting consistent standards across classes, and training staff who uphold the same expectations so students hold their line anywhere they go.

    What makes this studio different is access and outcomes. Industry pros from LA, New York, and Vegas teach on site, giving dancers a taste of bookable skills and professional etiquette, while alumni return with experience from TV, touring shows, and major events. The focus on being coachable, taking critique, and showing up with effort builds adults who thrive beyond the stage. We also talk about the pressure of new competition deposit timelines, the reality of motherhood and evening classes, and a future vision: a multiroom studio with a dance store and coffee space that turns training into a community hub.

    If you care about small business, arts education, or the craft of turning passion into a livelihood, you’ll find both heart and playbook here. Subscribe, share with a friend who loves dance, and leave a review telling us the one small change you think makes the biggest difference.

    Be sure to follow or subscribe! And, if you're a local business owner who'd like to be featured - or know someone whose story should be told - get in touch at Ken@StrategicHorizonsConsulting.com

    This show is brought to you by Strategic Horizons Consulting (a division of Ken Collins Marketing).

    Support the show

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    56 min
  • What If Serendipity Is The Best Business Plan
    Nov 3 2025

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    A 16-acre orchard, a taxing year, and a knock from fate: that’s how Niki Hilbers found her way from selling fruit to building a year-round honey brand with real roots in the Four Corners. What began as a practical move to make the land pay its way turned into a full-hearted partnership with bees, a masterful co-op with beekeeper Kyle Harris, and a mission to keep everything organic, local, and community-first. The journey winds through caregiving and loss, a sudden delivery of 24 hives, and the kind of instinct that feels like luck but looks a lot like paying attention.

    We dig into the real work behind the sweetness. Niki shares how “do not spray” signs, county conversations, and no-chemical practices protect pollinators while building trust. She opens up about the systems that keep a small business alive: ditching the cash box for a POS, juggling WIC and SNAP across clunky apps, hiring her first steady team member, and carving out time to make the products people love — habanero hot honey, lemon ginger throat coat, and those thick honey sticks. There’s no gloss here, just practical tactics, messy spreadsheets, and a steady commitment to serve.

    Along the way, we talk honey as medicine — why daily local honey may help with seasonal allergies, and how simple, functional blends deliver comfort when sore throats hit. We explore a bigger vision: a storefront with a glass-walled extractor, a live hive observatory, mentorships for new beekeepers, and a sustainable path to 700 hives to serve San Juan County. Niki’s mindset ties it all together: collaborate instead of compete, welcome constructive criticism, and believe so deeply in the mission that setbacks become fuel.

    If you care about small business, local food systems, beekeeping, or just need a nudge to follow your instincts, this story will stick. Subscribe for more candid conversations, share this with a friend who loves honey, and leave a review with the one takeaway you’ll act on this week.

    Be sure to follow or subscribe! And, if you're a local business owner who'd like to be featured - or know someone whose story should be told - get in touch at Ken@StrategicHorizonsConsulting.com

    This show is brought to you by Strategic Horizons Consulting (a division of Ken Collins Marketing).

    Support the show

    Voir plus Voir moins
    43 min
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