In this week’s episode of Better Business, Better Life, Debra Chantry-Taylor sits down with Owen Garrity, founder and lead creative of FPW Media, to explore his remarkable journey from professional photographer to leading a 50-person full-service agency, all without external investment.

Owen shares the pivotal lessons he’s learned along the way, from paying four months’ rent upfront just to secure his first space, to scaling through grit, creativity, and an unshakable belief in saying “yes” to opportunity. He opens up about the challenges of delegation, the balance between control and trust, and the importance of celebrating wins, even when growth feels relentless.

Together, Debra and Owen dive into the core principles that have shaped FPW Media’s success: client-centricity, a commitment to team culture, and the courage to follow intuition. Owen also gives a glimpse into his next chapter, expanding into AI-driven services, new industries, and strategic acquisitions, while maintaining the same passion and purpose that started it all.

This episode is an inspiring listen for entrepreneurs who believe in building something extraordinary from the ground up, one bold decision at a time.

CONNECT WITH DEBRA:        
___________________________________________        
►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: ⁠debra@businessaction.com.au ⁠

►See how she can help you: https://businessaction.co.nz/
►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/
___________________________________________

GUESTS DETAILS:

►Owen Garrity – LinkedIn

►Owen Garrity – Website

Episode 249 Chapters:  

00:00 – Introduction

00:43 – Owen Garrity’s Journey and Philosophy

04:31 – Building FPW Media from Scratch

08:50 – Lessons Learned in Leadership

17:30 – Growth and Client-Centric Approach

31:02 – Building Trust and Team Dynamics

35:27 – Future Plans and Personal Life

39:07 – Advice for Entrepreneurs

In this week’s episode of Better Business, Better Life, Debra Chantry-Taylor welcomes back Scott Rusnak, EOS Implementer, author and cyclist, for an inspiring conversation on designing a life that truly aligns with your values.

Drawing from his new book, Who is the Architect of Your Own Life, Scott shares practical exercises to help you achieve clarity, purpose and balance. He uses his signature analogy of juggling life’s “balls” such as business, family, health and faith to illustrate how to prioritise what matters most without dropping the ones that cannot bounce back.

Together, Debra and Scott explore how EOS tools and strong core values can guide your business decisions and also support your personal growth. They discuss the importance of planning intentional time with loved ones, maintaining daily health habits and surrounding yourself with supportive people.

With plenty of warmth and wisdom, this episode is a reminder that true success is not just about business wins. It is about living deliberately, loving fully and designing your life on purpose.

CONNECT WITH DEBRA:         ___________________________________________ 

►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: ⁠debra@businessaction.com.au ⁠

►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________

GUESTS DETAILS:

►Scott Rusnak – LinkedIn

►Scott Rusnak – Website

Episode 248 Chapters:  

00:00 – Introduction

00:38 – EOS Life and Importance of People

05:45 – Scott Rusnak’s Journey and Insights

07:05 – Balancing Business and Personal Life

11:04 – EOS Implementation and Core Values

18:02 – Core Values and Business Success

29:04 – Planning and Clarity Breaks

32:15 – Scott’s Book and Personal Stories

39:28 – Final Thoughts and Future Plans

In this week’s episode of Better Business, Better Life, Debra Chantry-Taylor dives deep into the Issues Solving Track (IDS), a core component of the Entrepreneurial Operating System (EOS). She explains how spending 80-85% of your problem-solving time on identifying the right issue can lead to better solutions, faster results, and a more efficient team.

She walks you through the three-step IDS process: Identify, Discuss, and Solve, emphasising the power of asking the right clarifying questions, like the Five Whys, to uncover root causes. She also introduces the concept of the Issue Champion, the person who drives the issue-solving process forward, ensuring the issue gets the attention it needs.

Debra also shares real-world examples and practical tips for using IDS effectively, so you can tackle your business problems like a pro. If you're struggling with recurring issues in your business, this episode will help you break them down and come up with actionable solutions.

Tune in to learn how mastering IDS can lead to more sustainable business growth and smoother team dynamics!

CONNECT WITH DEBRA:        
___________________________________________        
►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: ⁠debra@businessaction.com.au ⁠

►See how she can help you: https://businessaction.co.nz/

►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/
___________________________________________        
FREE RESOURCES:
IDS - Getting Clear on the Issue: https://bbbl.pub/IDS

Episode 247 Chapters:  

00:00 – Introduction

00:36 – Understanding the Issues Solving Track (IDS)

03:49 – The Importance of Proper Identification

05:30 – The Role of the Issue Champion

06:15 – Clarifying Questions in the Identify Step

09:16 – The Discuss and Solve Steps

12:16 – The Five Whys Technique

13:48 – Real-World Examples of IDS in Action

15:14 – Recap and Challenge