Beyond hallucinations: the biggest mistake law firms can make in implementing AI

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Beyond hallucinations: the biggest mistake law firms can make in implementing AI

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In this episode of CL Talk, managing editor Tim Wilbur speaks with Alexi co-founder and CEO Mark Doble about the risks law firms face as they rush to deploy AI. Doble explains why he believes traditional multi-tenant cloud tools have become “completely untenable” for serious legal work, argues that single-tenant private cloud environments are critical to protecting client data and law firm IP, and outlines how firms should divide objective, verifiable tasks from subjective, judgment-driven work when implementing AI. He also outlines practical design principles to reduce hallucinations, explains why firms need in-house champions who can challenge vendors, and warns about the reputational and financial consequences of treating AI output as work that doesn’t require review.

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