In this episode of Beyond the Bank, Community Financial Credit Union CEO Tansley Stearns shares how her team focuses on people-first banking and community impact across Michigan. From specialized programs supporting members through life’s toughest moments to investing in digital innovation and new branches, Stearns explains what sets credit unions apart from traditional banks. Listeners will hear how CFCU is building trust, embracing technology, and preparing for the future of cooperative finance.

Sales jobs are notoriously hard to keep, but Jeeva AI founder Gaurav Bhattacharya wants to change that. In this episode of Beyond the Bank, host Leonard Kim explores how Jeeva is using AI to eliminate the grunt work of prospecting, outreach, and data enrichment — so sales reps can focus on what actually closes deals. From startup strategy to the future of agentic software, Bhattacharya breaks down where AI fits in the modern sales pipeline.

Ben Gamble of Ververica joins the show to unpack why real-time fraud detection is no longer optional and why milliseconds now decide trust in finance. From dismantling old mainframes to powering faster, smarter compliance, he shares how Ververica is pushing financial systems into the future. It’s a look inside the infrastructure race that most people never see, but feel every time they tap to pay.