This episode of The Disruptive Franchise Podcast see's Stacey chat to Lisa Johnson & Karen Paylor - franchisors of The Business Success Company.

Hear what it's like inside an online franchise that is ripping up the rule book on traditional franchise structures.

We talk about how the franchise is a blueprint for how people can replicate business success that Lisa has enjoyed - from creating nearly 100 assets to helping their franchisees with launching!

The episode also explores the reality of growing too quickly, the learning curve of becoming franchisors, mistakes that were made and the lessons learned around infrastructure. Lisa and Karen talk about how the franchise isn't about them, and why it's important to keep the focus on the franchisee's success.

We also look at the future of franchising and the importance of recognising what is relevant to how the world is now, verses the traditional steps in franchising and the importance of being disruptive and innovative at the core of a franchise business.

Key Takeaways

• Creating a franchise to share business success that Lisa's business has had.
• The need to pause rapid growth in order to create franchisee success and sturdy infrastructure.
• Mistakes are normal along the way - and need to be corrected.
• Franchising can open up great business opportunities.
• Giving huge value to franchisees and adapting to what is really needed for them to succeed.
• Ripping up the rule book on traditional franchising to succeed in the modern world.
• What the franchise world can learn from the online world.
• Work to be done in the UK to improve the perception of franchising
• The confusion between licensing and independent businesses vs franchising.
• Why franchising is a great option to take your business global.
• Karen's experience at the Disruptive Franchise Awards.

Contact The Business Success Company:

• Website: https://thebusinesssuccesscompany.com/
• Instagram: https://www.instagram.com/thebusinesssuccesscompany/

Keywords

franchising, business education, misconceptions, franchise industry, UK education, lisa johnson, disruptive franchise awards, online franchise, franchisee support, franchise

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A Thank You To Our Sponsors:

Our headline sponsor, Bookwhen makes event booking beautifully simple.

Bookwhen is a powerful, intuitive booking system that helps businesses grow by taking the hassle out of scheduling. From classes and appointments to workshops and franchise-run events, we support thousands of organisers across the UK and beyond saving time, reducing admin, and delivering a seamless experience for their customers.
Whether you're running your first event or scaling a nationwide franchise, Bookwhen gives you everything you need to manage bookings in one place.

Our exclusive podcast sponsor, Make Your Mark Podcast Agency are passionate about helping franchise brands and awards bodies alike amplify their visibility, build deeper connections, and stay ahead of the curve—and podcasting is a game-changing tool to do just that.

This partnership is about backing a movement we both believe in—and sparking a conversation that franchisors and event organisers can’t afford to ignore.

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