In this episode of Launchbase, John Radford sits down with Griffin Parry, founder and CEO of M3ter and former co-founder of Gamesparks (acquired by Amazon), to explore the realities of scaling a SaaS startup in a fast-changing market.

Griffin shares his journey from corporate life to building, exiting, and starting again. We explore lessons from Gamesparks and how they’re influencing his latest venture, M3ter.

The conversation covers:

• Why usage-based pricing is reshaping SaaS business models

• How Griffin approached raising capital with a proven track record

• The key to building a go-to-market strategy that actually works

• How to listen for true customer pain points

• Achieving product-market fit and keeping churn low

• What it’s like to sell a startup to Amazon

• The emotional and strategic shift from exiting to starting again

If you're a SaaS founder thinking about pricing models, investor conversations, or long-term product-market fit this one’s for you.

In this episode of Launch Base, host John Radford interviews Jack Henderson, a serial entrepreneur who has successfully built and scaled multiple ventures in the healthcare sector without initial investment. Jack shares his journey from medical recruitment to founding KPI Health, discussing the challenges of cash flow management, the importance of having the right team, and the transition from founder to CEO. He also talks about his current ventures in Dubai, the launch of KMO and Flexo, and his experiences as an angel investor in healthcare startups. Jack emphasises the significance of understanding customer needs and the value of believing in oneself as a founder.

Takeaways

• Jack Henderson is a serial entrepreneur focused on healthcare.
• He bootstrapped KPI Health to over £20 million in revenue.
• Cash flow management is crucial for startup success.
• Building a strong team is essential for growth.
• Understanding customer needs is key to product development.
• Jack transitioned from founder to CEO with a focus on processes.
• He launched tech ventures in Dubai to access a broader talent pool.

In this episode, John Radford sits down with Alistair Russell, investor at Venrex, to unpack the realities of startup fundraising, the evolving nature of venture capital, and the key differences between the UK and US tech ecosystems. Alistair shares his personal journey into VC, lessons learned from early bets, and what separates average startups from exceptional ones.

From the importance of product-market fit and customer feedback, to why technology alone isn’t enough—this conversation is packed with insights for founders, startup operators, and anyone navigating the world of early-stage investment.

Whether you're raising your first round, refining your pitch, or exploring transatlantic growth, this episode is a masterclass in modern venture capital strategy.