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What if the difference between a resilient culture and a fragile one is a single intentional choice? We sit down with Janet Kendal White, author of Unshakable Leadership and founder of Berkshire Group, to unpack how real leadership moves beyond titles, clever slogans, and “crappy wall art.” From a jarring early career story to building a company that equips managers with practical tools, Janet shows why values must be defined in observable behaviors—and how to act when they’re violated.

We dig into the tough calls leaders face and the ripple effects of consistency. You’ll hear a memorable integrity case—the infamous mayonnaise moment—that proves culture breaks not at grand ethical scandals, but in the small, everyday decisions. Janet explains how to align HR, IT, accounting, sales, and delivery with core values so your systems reinforce trust instead of eroding it. We explore why promoting top performers without training creates “accidental leaders,” and how simple assessments and emotional intelligence coaching help people lead themselves before they lead others.

This conversation also reframes work-life balance as harmony. Seasons will tilt your time one way; intention, communication, and creativity bring you back. Janet shares practical ways to protect what matters, design policies that assume trust, and keep values alive by repeating them in meetings, stories, and decisions. Her favorite practice—becoming a learning junkie—anchors it all: ask after every interaction what could be clearer, kinder, faster, or more aligned. Promotions don’t create leaders; habits do. If you want unshakable leadership that scales with uncertainty, start with values, translate them into behaviors, align your systems, and commit to getting 1% better every day.

Love conversations that turn big ideas into daily action? Follow the show, share this episode with a leader who needs it, and leave a review to help more people build cultures they can trust.

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