Aashi Arora specializes in helping practices and health organizations turn difficult dynamics into aligned, high-performing teams. Most business problems are people problems. If you don’t define your culture and values, they get defined for you, creating conflict, misaligned expectations, and stalled decisions. Some of the key takeaways are:

• Culture first, not last: Clarify mission, vision, and a few lived values before problems arise.
• Recruit for fit, not just skill: Screen for soft skills and emotional intelligence against your stated values.
• Name the right problem: Surface issues (billing, EMR burden, payer mix) often mask root causes (misalignment, unclear expectations, unsafe communication).
• Strengths-based change: Focus on what’s working, using positive psychology to reach outcomes faster.
• Structure matters: Build measurable Individual/Team Development Plans.
• Leaders must thrive to lead: Invest in well-being across financial, career, physical, community, social; poor emotional regulation from burnout cascades to teams.
• Even top performers need help: Like elite athletes, great leaders surround themselves with complementary support and asking for help is a strength.

Nathan Jines is a 5th-generation real estate professional with family roots back to the 1870s (great-great-grandfather sold Texas land for $2/acre). He attributes his success to relentlessly focusing on clients’ real needs, demonstrating genuine care, and bringing deep expertise, rather than chasing shortcuts. He emphasizes that empathy and competence are essential when guiding clients through one of the most significant financial transactions of their lives.

To ensure positive outcomes, Nathan leverages a full bench of professionals; estate planners, family-law attorneys, CPAs, wealth advisors, and more—so that every detail is handled with precision.

He also shared practical tips for choosing the right realtor:

• Interview multiple agents to compare experience and style.

• Look for a broker’s license and top-tier performance (e.g., top ~1–1.5% nationally).

• Confirm a dedicated team, not just a large brokerage headcount.

• Seek a fiduciary mindset, with the ability to identify and fill blind spots (estate plan reviews, tax implications, property tax considerations, etc.).

• Avoid focusing only on the lowest commission, since saving a few thousand may cost you $100k+ in lost value.

Small businesses often fail because owners dive into their ventures with a product or service they love, but without a solid business plan. While they may try marketing through channels like social media or online ads, their messaging often falls flat, failing to clearly communicate the value they offer. The key to success lies in creating a strong, market-dominating position that sets you apart and makes it clear why clients should choose you over competitors. Without this, many entrepreneurs fall into the trap of lowering prices to attract customers, which leads to frustration and burnout.

The solution is simple: if you are struggling, accept that you need help and talk to someone who can help. One can hire a coach with experience who understands the intricacies of building a market-dominating position. This expert can help you identify what makes your business unique and guide you in taking small, consistent steps toward improvement. Business growth doesn’t happen through giant leaps; it's an evolution, not a revolution. Before diving into strategies like upselling or drip marketing, you must first establish a strong foundation with clear messaging that aligns with your market-dominating position.

To find the right coach, seek referrals from others who have used coaches successfully. Pay close attention to their track record and ensure they have a deep understanding of the full business approach, not just individual tactics. Harm believes in continuous learning, emphasizing that expertise in your field is vital for long-term success. With the right coach and a focused strategy, you can build a strong foundation for sustainable growth and profitability.