Martin Doig and Robbie Sturgess, founders of Verto People, join Derry Holt to explain how their 99% perm agency not only survived a pandemic launch but rapidly scaled to 38 employees by prioritizing relentless daily Business Development (BD) over fleeting contract trends.They share their controversial stance on cold calling, detail their data-driven hiring methodology, and unpack the crucial lessons learned from scaling too fast into unfamiliar markets like Germany.Key Takeaways:- "Cold Calling is alive": The controversial view that BD must be done every day, non-negotiable.- The Data-Driven Hire: Using psychometrics to vet recruiters for sales aptitude, resulting in an 80%+ success rate.- Scaling Lessons: Why they intentionally pulled out of the German market and software niches to focus resources entirely on explosive US engineering growth.- The 8-Touch Rule: How Verto ensures success by following a highly targeted, multi-touch BD process for every single candidate.

Derry Holt talks with recruitment ops expert Saeed Bhor about the common operational mistakes agencies make. They cover the crucial difference between performance and recruitment data, why "process over tech" is his mantra, how to navigate the crowded Rectech market, and what to look for in a consultant. An episode packed with practical advice for improving agency efficiency.

Derry Holt chats with Laura Clark, owner of OA Recruitment Solutions. Laura shares her journey from a Yellow Pages start to buying out her mother's £20M turnover business. They dive into OA's unique "Back on Track" performance plans, her "magnet" hiring philosophy, the importance of L&D, and her take on remote work. A truly insightful episode on leadership and culture.