"The future of sales is to serve, not sell. Generative AI gives us guidance that's so personal and precise, we're always presenting the most relevant solutions — no pushing required." – Marcus Chan

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I love how this quote blends the dynamics of selling through service with how using AI can personalize our approach to meet clients' needs more quickly and with greater precision.

When I started my career 42 years ago, we had no internet, and computers were pretty lame, used only for order-taking. Long gone are the days of using index cards and Pendaflex folders for my follow-up. Change is good if we understand how to leverage it to save time and generate more results.

About Adam Hamadache:

Adam is a proven business builder, leader, and digital strategist with deep expertise in both growing companies and navigating the evolving intersection of AI, SEO, and hospitality. As founder and CEO of Formula, Adam has spent over a decade scaling his own agency into a trusted digital growth partner for brands across the UK and internationally.

How to Get in Touch with Adam Hamadache:

Website: http://thisisformula.com/

Email: adam@thisisformula.com

Gift: https://scoreplan.ai/

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LinkTree: https://linktr.ee/conniewhitman

Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

Connie's motivational quote for today is by Lawrence J. Peter: "If you don't know where you are going, you will probably end up somewhere else."

Watch this episode on YouTube.

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Today's quote actually made me pause and reflect on my own business journey over the past 21 years and knowing where I was going was not always clear or easy to define!

I know for me as a business owner, finding the next step is important yet I have also learned that moving forward, even if a misstep is still good and allows for easier shifts and pivots. It also allows for learning and defining what is working and what changes are needed along the way.

So is there an easier way to grow a business using goals to support long-term solutions that stick?

About Amanda HarNess:

Amanda is the owner of Business Excelerated and works with service-based organizations to resolve the problems that are keeping owners from achieving their business goals.

With a focus on growth strategy, people & leadership, and change navigation, her clients can close the gap between where they are now and where they want to be. She helps owners determine real goals, supports them to increase the speed of execution, and provides long-term solutions that stick.

How to Get in Touch With Amanda HarNess:

• Website

• Email

• Free Gift 7 Early Warning Signs of Leadership Breakdown

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Subscribe and listen to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week on Web Talk Radio. Listen to Connie dive into new sales and business topics or problems you may have in your business.

"If you think it's expensive to hire a professional, wait until you hire an amateur." ― Red Adair

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Hiring and recruiting for salespeople can sometimes seem like a revolving door within organizations. I love this quote because if we don't take the time to hire the right person for sales roles, we may be losing market share, whether we realize it or not. So, what's the answer to help us hire and develop the right people for our organization's sales teams?

Glad you asked. Today…

About Ryan Hohman:

Ryan is the CEO and founder of Sales Recruiting University, based in Salt Lake City. A former top commission salesperson turned recruiting leader, he built SRU into a 50+ person firm that places over 1,000 commission-based representatives monthly for more than 1,500 companies. Ryan pioneered an A-to-Z recruiting and onboarding system—including group interviews, custom sales universities, and AI-driven role-play—that reduced hiring workload and boosted retention for fast-growing sales teams.

How to Get In Touch with Ryan Hohman:

Website: https://salesrecruitinguniversity.com/

Email: ryan@salesrecruitingu.com

Gift: https://www.s20salesteam.com/

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LinkTree: https://linktr.ee/conniewhitman

Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

"The more time you spend complaining about what you deserve, the less time you have to focus on what you can create. Focus on what you can control." ― James Clear

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I actually interviewed James Clear when his book, Atomic Habits, was first released. His approach to making micro steps and building on those every day creates the life you've imagined and can actually achieve. It's all about creating habits and implementing systems to help us thrive at work and at home. So, how do we apply the concept of micro habits to shift our mindset and habits around money?

About Laura Rotter:

Laura is a CFA, MBA, CFP®, and the founder of True Abundance Advisors. After a successful career managing money on Wall Street, Laura experienced her own transformation — shifting from a life driven by achievement and fear to one guided by purpose and presence. Today, she helps midlife professionals in transition develop a healthier relationship with money, combining financial planning with mindfulness to create lives of clarity, confidence, and true abundance.

How to Get in Touch with Laura Rotter:

Website: http://www.trueabundanceadvisors.com/

Email: laura@trueabundanceadvisors.com

Gift: https://sharingyourinput.com/trueabundance/kzyq586/start

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LinkTree: https://linktr.ee/conniewhitman

Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

"The greatest glory in living lies not in never falling, but in rising every time we fall." — Nelson Mandela. I love this quote. If we didn't continue to rise after we fail or fall, we wouldn't have innovation, growth, new opportunities, and potentially a better life. Most people think it's only about having the ability to achieve X, Y, or Z. The reality is resilience, and the choice to keep getting up and moving forward is very powerful. Especially in sales and business growth.

YouTube: https://youtu.be/w371gew_RFc

About Akeem Shannon: Hailing from St. Louis, Akeem is the creative mind behind Flipstik. This gravity-defying phone accessory not only earned him a spot on Shark Tank but also caught the attention of the legendary Snoop Dogg.

Akeem's journey is a fascinating tale of resilience, innovation, and navigating the dynamic world of sales. Let's delve into the unique experiences and insights of this dynamic individual.

How to Get in Touch With Akeem Shannon:

• Email: akeem@getflipstik.com
• Website: http://akeemshannon.com/
• Gift: Text MENTOR to 314-789-9001 For a free 1 on 1 mentorship session

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LinkTree: https://linktr.ee/conniewhitman

Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes post every week - listen to Connie dive into new sales and business topics or problems you may have in your business.

"Sales is an outcome, not a goal. It's a function of doing numerous things right." — Jill Konrath

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I love this quote. I would never say I am an operational mastermind. Everything I do in my business, and throughout my sales career, has been built on repeatable, duplicable systems and habits that work and can be taught and used to duplicate sales revenue and growth over and over again. In essence, defining sales without a strong operational or systems foundation is a strategic mistake.

About Jon Bassford:

Jon is an operations professional and entrepreneur driven by his Curiosity! Curiosity is his superpower, and it has driven his personal and professional advancement. After law school, Jon put this curiosity to work launching, managing, and improving operations for venture-backed startups to global nonprofits with impact! For Jon, there is nothing that curiosity can't help. Today, Jon is known for his curiosity-driven leadership, helping organizations and individuals innovate, change, and grow by adopting Curiosity as their superpower. Jon is the author of the best-selling book The Curious Leader: Unlocking Innovation, Empowering Teams, and Driving Change

How to Get in Touch with Jon Bassford:

Website: https://jonbassford.com/

Email: jon@jonbassford.com

Gift: Text "chapter" to 33777

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LinkTree: https://linktr.ee/conniewhitman

Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

"Finance is not merely about making money. It's about achieving our deep goals and protecting the fruits of our labor. It's about stewardship and, therefore, about achieving the good society." – Robert J. Shiller

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Money is important because it allows us to take care of ourselves and our families. Lately, the financial service industry has been losing its way! They are laying off personnel to generate greater revenue due to cost reduction. The real question is, at what cost for the consumer and reduction in employee loyalty?

I am on a mission to change what's happening in leadership in corporate America to shift from dog-eat-dog to one filled with love and accountability. My guest was introduced to me by one of my dear friends, the CEO of Hancock Lumber. He and my guest both feel that we need to bring love back into the workplace.

About Mark Jones:

Mark is the CEO and President of Sacco & Biddeford Savings Bank. Mark, who joined in 1985 and remains committed to building on the founding principles of SBSI, meets the financial needs of Southern Maine.

He shows this commitment through his volunteer work as a board member and treasurer of Shutterbugs4Charity, board member and Vice-Chair of Hospice of Southern Maine, as well as a Trustee and Treasurer of Saco United Baptist Church. Outside of SBSI, he has an unrivaled passion for learning, practicing, and teaching that pushes him to spend time with others who provide reminders and lessons for staying focused on those things most important in life: service, love, and care for those in his circle of influence.

How to Get in Touch With Mark Jones:

Website: https://www.sbsavings.bank/

LinkedIn: https://www.linkedin.com/in/mark-jones-61b5b59/

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LinkTree: https://linktr.ee/conniewhitman

Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week - listen as Connie delves into new sales and business topics, or addresses problems you may have in your business.

"The future of sales is to serve, not sell. Generative AI gives us guidance that's so personal and precise, we're always presenting the most relevant solutions—no pushing required." —Rob Garf

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AI will not replace quality sales professionals. Instead, it will act as a huge time-saver, enabling great salespeople to meet new prospects and existing clients. It is quickly becoming a resource for working smarter, not harder.

In today's episode, my guest and I will discuss how the future of business lies in harnessing the power of artificial intelligence to work smarter, faster, and more efficiently. Whether you're streamlining operations, optimizing workflows, or enhancing customer experiences, the goal is simple: to help businesses thrive in a rapidly changing world.

About John Long:

John is the driving force behind Thynk.ai, blending his expertise in AI with a passion for empowering businesses to achieve transformative growth. With a proven ability to simplify complex technology, John helps organizations streamline operations, boost efficiency, and unlock practical AI solutions tailored to their needs. A sought-after mentor and speaker, John shares his insights on AI with diverse audiences, inspiring innovation and success. Known for his optimism and problem-solving skills, John is dedicated to helping others reach extraordinary levels of success.

How to Get in Touch with John Long:

Website: https://thynk.ai/

Email: john.long@thynk.ai

Free Gift: https://thynk.ai/test?am_id=connie4970

AI Podcast: http://thynk.ai/podcast

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LinkTree: https://linktr.ee/conniewhitman

Subscribe to the Changing the Sales Game Podcast on your favorite podcast streaming service or YouTube. New episodes are posted every week—listen as Connie delves into new sales and business topics or addresses problems you may have in your business.