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Coaching Student Services Professionals | Dr. Kate McCaffrey

Coaching Student Services Professionals | Dr. Kate McCaffrey

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In this conversation, Dr. Tim Jansa and Dr. Kate McCaffrey explore the complexities of student services in higher education, discussing the challenges faced by leaders in this field, the importance of coaching, and the need for agility in response to changing student needs. They emphasize the significance of building relationships, breaking down silos, and fostering a mission-driven culture within institutions. The discussion also highlights the role of technology, the necessity of effective onboarding, and the importance of developing talent pipelines to ensure long-term success in student services.

Companion Site: https://leadershipimagined.com/podcast/#mccaffrey

Keywords: student services, leadership development, student needs, mental health, institutional priorities, resource constraints, agility, decision making, change management, technology integration, organizational debt, professional well-being

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