Dr. Jeremy Liddiard did not grow up planning to be a dentist. He grew up as a dentist's son, decided against it, played college golf, turned professional, and spent years living out of a suitcase competing for a spot on tour. Then one morning, he walked off a golf course mid-tournament and never looked back.

Today, Dr. Liddiard practices at Comfort Dental in North Pueblo, Colorado alongside his father and his best friend, who joins the practice this March. His office recently expanded from 8 to 13 treatment rooms because patient demand kept outpacing the space.

In this conversation, Dr. Liddiard covers:

1. What pushed him away from the professional golf circuit and toward dentistry
2. Why he left a large DSO after two to three months and what he was looking for instead
3. How the Comfort Dental model changed the way he thinks about patient care and generosity
4. Why access to care matters more than most people realize
5. How his office raised its standard for Medicaid patients and what that produced
6. Why volume makes dentists better, not worse
7. A patient who came in bleeding, expecting dentures, and left with something better

Dr. Liddiard practices at Comfort Dental North Pueblo, Colorado.

To find a Comfort Dental near you, visit comfortdental.com.

Dr. Matthew Chapman was on his way to becoming a painter. He had a full-ride scholarship for it. Then architecture. Then exercise physiology. Then, after a chance meeting with two retired dentists in California who seemed to golf all the time, he found his way into dental school.

Today he runs a Comfort Dental practice in Pueblo, Colorado, one of the only offices south of Colorado Springs that accepts walk-ins, including on Saturdays. Patients drive two and three hours to get there. Some sit in the waiting room for hours on a Saturday because they have no other option.

In this episode, Dr. Chapman talks about what it means to actually meet patients where they are, why he stopped chasing cosmetic cases to focus on people who just need basic care, and what happens inside an office that sees everyone from physicians to people in shackles in the same afternoon.

He also tells us about eagle feather.

Topics covered:

1. Why Dr. Chapman left a fine arts scholarship to become a dentist
2. His philosophy on treating patients without judgment or shame
3. What walk-in Saturday hours actually look like in Southern Colorado
4. His time doing volunteer dental work in rural West Virginia
5. Why he left corporate dentistry for the Comfort Dental model
6. What a well-rounded dentist looks like outside the office

Comfort Dental Pueblo: comfortdental.com

Dr. Daniel Nguyen | Comfort Dental | Kansas City, Missouri

Dr. Daniel Nguyen bought a Comfort Dental partnership the year he graduated dental school. He sold it, launched a scratch start in 2021, and now runs an 11-chair practice with three owners and three associates in midtown Kansas City. He is currently working about two days a week.

In this episode, Dr. Nguyen breaks down what the Comfort Dental model actually offers dentists who want to build something bigger than a single chair. He talks about the five-year turning point, the associate income model, what the operations manual is actually for, and why he compares Comfort Dental to a Swiss Army knife most doctors never fully use.

He also addresses the skepticism directly. The numbers sounded too good when he was finishing dental school. It took someone on the inside, a family member he trusted completely, to show him the numbers were real.

If you are a dentist evaluating Comfort Dental, a DSO, or independent practice, this is a direct and unfiltered look from someone 10 years in.

IN THIS EPISODE

00:00 Meet Dr. Daniel Nguyen 00:03 Buying a partnership straight out of dental school 00:07 What made the Comfort Dental model feel credible 00:10 The five-year turning point and discovering the entrepreneurial fit 00:12 The Swiss Army knife: what the model actually offers 00:17 What he loves most about dentistry now (hint: it is not the dentistry) 00:18 Working two days a week: how the associate model makes it possible 00:24 The Kansas City practice: 11 chairs, three owners, three associates 00:41 Flexibility month to month: how the schedule actually works 00:49 What a burned-out dentist should consider 00:51 Outside validation: the colleague who left and came back with a verdict

TOPICS COVERED

Buying a dental partnership as a new graduate How the Comfort Dental associate model works Building a scratch start practice from zero Work-life flexibility inside the Comfort Dental model What entrepreneurial dentists get from the model Overcoming skepticism about Comfort Dental How to scale a dental practice without burning out

CONNECT WITH COMFORT DENTAL Website: https://comfortdental.com Find a Location: https://comfortdental.com/locations

ABOUT THIS PODCAST The Comfort Dental Podcast features one-on-one conversations with Comfort Dental doctors about what the model actually looks like from the inside, how they built their practices, and what they would tell dentists evaluating their options.

Produced by MySocialPractice.