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Confessions of a Shop Owner

Confessions of a Shop Owner

Auteur(s): Mike Allen
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À propos de cet audio

Confessions of a Shop Owner is hosted by Mike Allen, a third-generation shop owner, perpetual pot-stirrer, and brutally honest opinion sharer. In this weekly podcast, Mike shares his missteps so you don’t have to repeat them. Along the way, he chats with other industry personalities who’ve messed up, too, pulling back the curtain on the realities of running an independent auto repair shop. But this podcast isn’t just about Mike’s journey. It’s about confronting the divisive and questionable tactics many shop owners and managers use. Mike is here to stir the pot and address the painful truths while offering a way forward. Together, we’ll tackle the frustrations, shake things up, and help create a better future for the auto repair industry.© 2025 Mike Allen Développement commercial et entrepreneuriat Entrepreneurship Gestion et leadership Économie
Épisodes
  • Ep 59 - Chris Enright | Communication is a HUGE Issue
    Nov 18 2025

    If you're like me and aren't good at marketing, don't do it on your own. Let the experts handle it. Touch HERE for more on Turnkey Marketing.

    Tekmetric transformed my shop. Plain and simple. Want that for yours? Touch HERE

    There are a lot of moving parts in a repair shop, opening the door to missing things. Don't let that happen to you. Learn more about Detect Auto

    Register for Tekmetric's Tektonic Conference in Huston coming up in 2026 HERE


    Chris Enright owns Enright Automotive in Alexandria, Ohio and has one of the biggest industry followings on social media. Jeff Compton from the Jaded Mechanic also sits in for Bryan Pollock. Today, they get into the importance of communication among techs, advisors, and owners to avoid costly mistakes and improve efficiency. Chris brings up how techs shouldn't have to pay for their own tools and gives advice on how to by affordable tools, especially for techs just starting out.

    Timestamps:
    00:00 French Drivers vs Retired People from Florida

    06:24 Navigating SEMA and AAPEX

    15:33 "Industry Issues Stem from Communication"

    19:41 "Know Your Rights as Technician"

    24:43 "Tool Industry Perspectives Divide"

    28:22 Technician-Owned Tools Debate

    32:43 OEM Tools and Tool Truck

    36:59 "First Encounter with Electric Tools"

    46:29 Labor vs Parts in Modern Cars

    51:10 "It's Not an Issue Until Issues"

    55:08 Money Motivation vs Quality Talent

    01:01:43 "Success by Getting Outself's Way"

    01:04:36 "Challenges Keeping Up with Cars"

    01:12:13 Brake Job: Rotors and Pads Together

    01:14:59 "Defending Ethical Repair Practices"

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    1 h et 21 min
  • Ep 58 - Darrin Barney | Kids Are Entitled These Days
    Nov 11 2025

    Tekmetrics' business model of listening to customers' needs and implementing new systems makes them super shop-friendly. Start using them at your shop today HERE

    Turnkey Marketing has made my life SOOO much simpler, AND they've helped keep the phone ringing. Do you need these two things too? Learn more HERE

    Elite Worldwide is helping me make my shop elite. Monthly coaching with actionable goals and accountability, I need. I highly recommend them to you. See what they're all about HERE

    Register for Tekmetric's Tektonic Conference in Huston coming up in 2026 HERE


    Darrin Barney is the CEO of Elite Worldwide, Mike's Coaching Company of choice. Last time he was on, he cried. So, guess what he did this time? Yep. He cried. What brought on the tears was how proud he is when he sees one of his kids overcome adversity. Like when his daughter proved the doctors wrong when she was born. They also discuss the evolution of Elite’s coaching programs, highlighting the new 180 program designed to support shop owners at every stage.

    Timestamps:
    00:00 Darrin Barney is Back!

    06:22 "Drive-Thru Wallet Struggle"

    09:09 "Defining Childhood Moment"

    10:39 "Million Dollar Baby Struggles"

    13:45 Cultivating Grit in Privileged Kids

    16:42 "Life Lessons From India"

    21:24 "Weekend Rush and Crash Tale"

    25:38 "Racing Isle of Man Before Death"

    26:18 "Racing Memories and Reflections"

    30:32 Business Development Training Programs

    35:39 Racing Addiction Never Ends

    39:02 From Employee to Business Owner

    40:43 "Watching Results Through Reviews"

    44:18 "Networking for Fresh Perspectives"

    47:54 Evolution of Pro Service

    50:11 Unexpected Opportunity: Tire Shop Dilemma

    54:12 Elite's Impact on Legacy

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    1 h et 2 min
  • Ep 57 - Mbie Dowd and Tonnika Haynes | Mike's "Sticky" Situation
    Nov 7 2025

    My marketing before and after signing up with Turnkey Marketing is pretty scary. In a good way. Get your marketing right today HERE

    Tekmetric opened my eyes to just how much a good SMS will do for a shop. Their software is top of the line, and with them, so is my shop. Try them for yourself HERE

    I was SHOCKED when I saw the things I was missing the first time I used Detect Auto. Simple things, but easy to miss. Detect Auto helped clean that up for me, and they can for you, too. Use them HERE

    Register for Tekmetric's Tektonic Conference in Huston coming up in 2026 HERE


    Meet the future leadership of the Automotive Service and Tire Alliance: Mbie Dowd and Tonnika Haynes. Mbie tells the story of how she got to where she is today, and why she has a passion for selling tires. Tonnika talks about her recent struggle of to letting go of micromanagement in her shop, and boy oh boy, did Mike have a confession to share. Wow. Just wow.

    Timestamps:
    00:00 "Mike Has a Confessions"

    05:48 "Life Driven by Cars"

    06:47 "Journey Into Automotive Success"

    10:27 Thoughtful Words, Powerful Impact

    13:34 "Confessions of the Bougie Spouse"

    17:57 "Trusting the Process"

    20:55 "Tire Opportunities and Insights"

    24:31 Collaborative Leadership in Tire Pros

    27:07 "Setting Expectations Upfront"

    33:07 "Running, Spiders, and Skinny Pants"

    35:08 Sticky Trap Confession for Mike

    39:49 "Battery Acid Mishap"

    41:58 Locked Out and Climbing Gates

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    50 min
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