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There’s a moment every entrepreneur knows too well, the instant when you realize the chaos you’re experiencing could have been avoided with one simple thing: clarity. We’ve lived it ourselves. Like the time one of us confidently marched toward a Friday deadline… only to find out the client thought everything was due on Monday. Cue the panic, the late-night scramble, and the unnecessary stress that stole time we’ll never get back. And the truth is, that moment didn’t happen because we didn’t work hard—it happened because we didn’t confirm what was said. That single disconnect changed everything, and it’s exactly why we wanted to have this conversation today.

In this episode, we dive deep into confirmation as a skill, one that touches every corner of our personal and professional lives. Together, we unpack how easy it is for “yes ma’am” moments, assumptions, and mismatched expectations to slip into our work and relationships and cost us time, money, and sanity.

We explore active listening, communication methods, boundaries with clients, systems that prevent miscommunication, and even how confirmation helps us build trust with ourselves as entrepreneurs. From parenting to project management to navigating big goals, we talk honestly about the moments we’ve gotten it right… and the many times we absolutely didn’t.

This episode is packed with stories, practical tools, and reminders that overcommunication isn’t micromanaging, it’s leadership. It’s clarity. And it’s what keeps us from having to clean up messes that never needed to happen.

What to Listen for in This Episode

1. Why active listening is the foundation of confirmation: We break down what it really means to listen (not just wait for your turn to talk) and how restating or clarifying what you heard instantly strengthens trust and prevents misunderstandings before they snowball.

2. Matching the message to the method: We talk about choosing the right communication channel for the situation, when something needs an email instead of a DM, why project management tools matter, and how written follow-up can save hours of cleanup later.

3. How confirmation builds trust with clients, teams, and ourselves: This episode goes deeper than communication strategy. We explore how confirming expectations helps us stay accountable to our goals, create more honest systems for ourselves, and avoid the overwhelm that happens when we rely on assumptions instead of clarity.

If you’ve ever had a client or team misinterpret instructions, found yourself repeating tasks, or felt overwhelmed because things weren’t cle

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Host Sara Lowell:

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Host Dana Johnson:

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Website: https://ddvirtualmanagement.com/