In this inspiring conversation, Doing What Works host Ashanti Blaize-Hopkins speaks with Patricia Kusaba, a graduate of Santa Monica College’s Homeless Services Certificate Program. Patricia shares her deeply personal journey—from hidden homelessness and recovery to finding empowerment and purpose through education. She reflects on the support, skills, and community she gained in the program, the living resource toolkit she’s helping to build, and why she believes training programs like this are essential in addressing homelessness with humanity and lasting impact.

In our Season 2 finale, we flip the mic and hear from someone just beginning their career in homeless services. Meet Tamyra Simpson, a student from the inaugural cohort of Santa Monica College’s Homeless Services Certificate Program. With warmth, candor, and insight, Tamyra reflects on her path into the field—from growing up surrounded by helpers, to discovering the program on LinkedIn, to finding her voice through coursework, community, and a life-changing internship on Skid Row.

This episode highlights the transformative potential of education—not only as a professional springboard, but as a way to deepen purpose and reshape lives. It’s a raw, uplifting look at what happens when students are given the right support, the right mentors, and the right chance.

Whether you’re curious about the program, considering a career pivot, or just want to hear a powerful story of growth and impact—you’ll want to hear this one.

In this compelling episode of Doing What Works: Innovations in Homeless Services, we sit down with Dr. Ryan Smith, President and CEO of St. Joseph Center in Los Angeles. With a personal history of youth homelessness, Dr. Smith shares how his lived experience shapes his professional mission to create a more compassionate and effective homeless services system.

From the formative influence of his mother to his first job as a youth organizer at 15, Dr. Smith recounts the journey that led him to lead one of LA’s most impactful service organizations. He walks us through the four foundational pillars of St. Joseph Center—Housing, Outreach, Mental Health, and Economic Mobility—and explains why investing in frontline workers and replicating community college programs like SMC’s Homeless Services Certificate are essential steps to ending homelessness. This episode is both a call to action and a testament to the power of care, dignity, and workforce development in driving sustainable change.