In this engaging episode, we sit down with Hitesh Rana, the visionary founder behind two of Ontario’s most renowned South Asian food brands—Dal Roti and Desi Road. Hitesh shares his inspiring journey from his early days in Bombay to building a restaurant empire in Canada, expanding from a single 900-square-foot eatery to over 15 thriving locations. He opens up about the realities of starting a restaurant, the importance of hard work, family support, and the critical role of consistency and standard operating procedures. We dive into the hidden costs of opening a restaurant in Canada, the pros and cons of franchising versus independent ownership, and the challenges of maintaining quality across multiple locations. Hitesh also discusses adapting to changing customer behaviors, the impact of delivery apps, and the power of honest feedback and team culture. Whether you’re an aspiring restaurateur or simply curious about the business, this episode offers practical wisdom and heartfelt advice for anyone looking to succeed in the competitive food industry.

Connect with Hitesh Rana:

Website: https://daalroti.ca/

Website: https://desiroad.ca/

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Disclaimer:

The content of this podcast is not intended to be legal advice. The host and guests are