What does it take to scale a trades business from scratch to a multi-division growth machine, while keeping culture front and centre?

In this episode of Kan Talk Kulture, Kylie Anne Neal sits down with Nathan Wrobel, Co-founder and Director of Shark Group, to unpack the journey from insurance broking to launching one of Queensland’s fastest-growing plumbing and trade businesses. Nathan shares how competitiveness, transparency and a commitment to continuous improvement shaped Shark’s award-winning team culture and why values like “get a little better each day” are more than just words on the wall.

In this episode:

• How sport, competitiveness, and growth mindset shaped Shark Group’s culture
• Why transparency and daily leaderboards build trust across remote and field teams
• What it really takes to grow from 2 founders to 200+ staff
• The business lessons learned from a half-million-dollar mistake
• How Shark is redefining customer service and team engagement in the trades industry

If you're scaling a service-based business or want to create a culture where people actually want to show up, this episode is full of raw insights and practical ideas.

🦈 Learn more about Shark Group at www.sharkgroup.au
✨ Ready to build a culture that drives growth? Visit kankulture.com to learn how.