In a tough agency market, Zeno Group CEO Barbie Siegel and chief client impact officer Thomas Bun share how they've returned to growth by restructuring around culture-first strategy and predictive intelligence.

Recorded at the 2025 Cannes Lions Festival, the duo reveal their shift from traditional account management to embedded teams of strategists, creatives, and data analysts working directly with clients. And while AI tools are crucial in identifying cultural moments before they break mainstream, human intuition remains irreplaceable, in an era that requires constant vigilance.

Successful cultural engagement, argue the duo, requires knowing when to pause, when to participate, and when to pass. In conversation with Earned First founding editor Arun Sudhaman, the Zeno leaders discuss emerging undercurrents brands should watch: persistent polarization, creator fatigue, platform disruption, and renewed focus on women's issues.

Emma Smith joins the Earned First podcast to discuss how her fast-growing corporate consultancy, Sandpiper, is aiming to elevate Asian PR onto the global stage. Smith, who has been based in Asia for 30+ years, also recounts her journey with seminal PR firms Forrest and Weber Shandwick, her pioneering MBO from MHP that launched Sandpiper, and her bullish ambitions for the firm as it continues to grow.

The Earned First podcast launches with WE Communications Asia-Pacific president Nitin Mantri joining host Arun Sudhaman to discuss India's emergence as a public relations market, thanks to a diverse and vibrant economic environment. The duo also discuss persistent concerns about pricing and value, along with the generational shift that is ushering in a new era of industry leadership. In addition, Mantri explores the rise of public affairs and previews the upcoming Cannes Lions Festival.