Many years ago, people chose to stay with the same employer for decades. Today, employees are changing jobs more regularly. Each company needs to have processes in place allowing access to systems needed to do their jobs, but there’s also a risk of when they leave that they may still have access to certain programs.

Today’s guest is Craig Davies. Craig started in banking, holding many roles including CSO. As the CISO and the Executive Director of Gathid Ltd., he is passionate about helping organizations strengthen access management without completely overhauling their people, processes, physical infrastructure, and technology. Craig has spent more than 25 years in cybersecurity working with infrastructure operations, security architecture and software, web development and operations. He was the first CEO of Ost Cyber and at Atlassian he helped develop the security program for all aspects of their business, including security, cloud operations and protection.

• [1:32] - Craig shares his background and what his roles are at Gathid.
• [4:52] - When bringing on new employees, there are several front-end issues that a company and employee can face.
• [6:22] - It can be really frustrating for a new employee when there are so many different programs to learn and manage.
• [8:18] - We have to think about the employee’s journey.
• [10:59] - In many cases, new employees receive a ton of access without learning the process during onboarding.
• [11:49] - Offboarding can be a nightmare because we don’t always think about all the things that are connected.
• [15:26] - We need to protect the person who is leaving.
• [18:06] - One of the challenges is knowing who should be responsible.
• [19:12] - There needs to be a list of all the programs and systems that an employee may have access to.
• [21:17] - Offboarding is not typically a priority but not focusing on it can be a huge risk.
• [24:43] - Smart use of control is important especially in onboarding and offboarding.
• [27:26] - Working remotely makes systems and access even trickier.
• [29:39] - There is a reason the large companies have large systems.
• [31:50] - Every company has the same problems. The ones that have a process in place have likely experienced a crisis.
• [34:57] - What are the challenges to the new ways of working post-pandemic?
• [36:26] - You can’t get rid of risk, but you can manage it.
• [44:50] - These processes all start with a conversation.

Thanks for joining us on Easy Prey. Be sure to subscribe to our podcast on iTunes and leave a nice review.

• Podcast Web Page
• Facebook Page
• whatismyipaddress.com
• Easy Prey on Instagram
• Easy Prey on Twitter
• Easy Prey on LinkedIn
• Easy Prey on YouTube
• Easy Prey on Pinterest
• Craig Davies on LinkedIn
• Gathid Website

There are entire communities set up to fight fraud that use synthetic IDs as well as scammer gangs that are advancing their creative ways to use these documents. This is changing regularly as biometric authentication advances continue.

Today’s guest is Stuart Wells. Stuart is the CTO of Jumio and is responsible for all aspects of Jumio’s innovation, machine learning, and engineering. He is an industry veteran with more than 30 years of tech experience. He was previously the Chief Product and Technology Officer at FICO, and held executive positions at Avaya and Sun Microsystems.

• [1:18] - Stuart shares his background and what he does at Jumio as the Chief Technology Officer.
• [3:20] - The science behind document protection is literally decades old.
• [5:06] - Stuart describes the process of verifying a document at Jumio.
• [5:57] - What are the practical uses of synthetic IDs?
• [7:39] - There are large volumes of both fraudulent and honest individuals creating and using synthetic IDs.
• [9:25] - A lot of businesses are seeking verification from places like Jumio to protect themselves and their reputation.
• [11:49] - Biometrics as a tool to use against fraudsters has grown globally.
• [13:54] - Biometrics are very useful, but there are challenges.
• [15:31] - Stuart shares a recent story about a fake video interaction that cost the victim millions of dollars.
• [17:37] - At this point in the technology’s development, there are some signs of deep fakes that we can spot.
• [19:03] - How can this negatively impact an individual?
• [20:18] - Listen to your inner voice and check with another source before sending money.
• [22:52] - You don’t have to be a programmer to use these tools. The creators have made them easy to use and people are using them to do harm.
• [25:46] - The early versions of deep fake technology had a lot of easy-to-see abnormalities, but they are getting tougher to spot.
• [27:26] - Although these negative impacts are concerning, there is some excitement about the positive uses of these advances.
• [32:07] - What direction is verification headed when it comes to biometrics?
• [33:54] - Documents have anatomy and security measures in place.
• [36:43] - Most security systems are layered.
• [40:00] - This landscape is continuously changing.

Thanks for joining us on Easy Prey. Be sure to subscribe to our podcast on iTunes and leave a nice review.

• Podcast Web Page
• Facebook Page
• whatismyipaddress.com
• Easy Prey on Instagram
• Easy Prey on Twitter
• Easy Prey on LinkedIn
• Easy Prey on YouTube
• Easy Prey on Pinterest
• Jumio Website

Imagine booking a vacation only to find out that the company files for bankruptcy a week later. As a consumer, would you know what your rights are? There’s a big difference between travel insurance and travel protection. One can leave you with no way to get your money back.

Today’s guest is Michelle Couch Friedman. Michelle is the founder and CEO of Consumer Rescue. She is an experienced consumer reporter, advocate, mediator, author, and licensed psychotherapist. Michelle has also been a columnist, contributing editor, and former executive director for Elliott Advocacy, a non-profit organization dedicated to consumer advocacy.

• [1:02] - Michelle shares her background and what she does through Consumer Rescue.
• [5:00] - The only way to get money back from a bankrupt company is through your credit card company if you paid with one, or if you have travel insurance.
• [6:36] - Right before announcing their bankruptcy, Vantage did a “sales blitz” and offered great deals to loyal customers, knowing that they wouldn’t deliver.
• [9:49] - Vantage was unique in that it had been a successful business for 40 years and had a loyal customer base.
• [12:44] - Looking back at the way Vantage behaved after the pandemic, there were some red flags.
• [15:43] - Michelle explains the difference between travel insurance and travel protection.
• [17:36] - Travel insurance should be purchased away from the company taking you on the trip.
• [19:47] - Make sure you can find a clause somewhere that says you are protected against the insolvency of the tour operator with or without bankruptcy.
• [22:10] - If the tour operator is not able to deliver, you could file a credit card dispute. But there are some limitations.
• [26:04] - You should always pay with credit cards. Don’t be tempted by discounts offered with bank transfers.
• [31:21] - The average age of Vantage Travel clientele was older and scammers took advantage of their vulnerability.
• [33:10] - When filing claims and filling out forms, personal information makes its way to scammers on a “victim list.”
• [36:09] - Cryptocurrency is a red flag in cases like this as well.
• [38:41] - There is some information you can find by contacting the court in the jurisdiction of the bankrupt company.
• [41:53] - A company bought Vantage Travel’s customer list and had all of their contact information.
• [43:57] - In order to protect yourself, even if you have full trust in the company, do research and find red flags and reports.
• [46:26] - Never pay with a bank transfer, even if they offer a discount.
• [50:40] - Make sure the travel insurance policy protects against insolvency, not just bankruptcy.
• [53:34] - Michelle shares how to reach Consumer Rescue and what services they provide for free.

Thanks for joining us on Easy Prey. Be sure to subscribe to our podcast on iTunes and leave a nice review.

• Podcast Web Page
• Facebook Page
• whatismyipaddress.com
• Easy Prey on Instagram
• Easy Prey on Twitter
• Easy Prey on LinkedIn
• Easy Prey on YouTube
• Easy Prey on Pinterest
• Michelle Couch-Friedman LinkedIn
• Consumer Rescue Website