In this episode of Endpoint Pulse, Tim McAlpin, Founder & Co-Owner of Servaplex, a longtime Irish partner of ManageEngine, with an incredible 17 years of partnership, shares how Endpoint Central has evolved from its early days as Desktop Central to becoming a powerful, all-in-one unified endpoint management and security platform.

Together, they explore:

🔹 20 years of Endpoint Central’s journey, from desktop management to multi-platform UEM

🔹 How the product has remained independent and innovation-driven without acquisitions

🔹 The growing demands of security, patch automation, and vendor consolidation

🔹 Real-world use cases from Ireland, including massive improvements in patch compliance

🔹 The future of endpoint management powered by automation, AI, and integrated security

🔹 Why Tim calls Endpoint Central the “Swiss Army knife of IT tools”

Tim also highlights how Endpoint Central helped a major Irish public-sector authority jump from 20% to 80% patch compliance, significantly strengthening their security posture amid rising global threats, including over 500K ransomware attacks blocked globally in just six months.

This insightful conversation dives deep into how unified endpoint management is shaping the future of secure IT operations and why long-term partners like Servopex continue to trust and advocate for Endpoint Central.

Resources:

• Know more about ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Endpoint Central ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
• Follow us on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
• Check out our podcast page - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Endpoint Pulse ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
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• For feedback and suggestions, reach out to us at uems-podcast@manageengine.com

In this special episode of Endpoint Pulse, ManageEngine’s IT management and cybersecurity podcast, host Siyuly Kingsly sits down with Mohnissh Manukulasuriya, Systems Engineer at SafeEngine, ManageEngine’s long-standing distributor in Sri Lanka.

With over a decade of experience carrying ManageEngine solutions and supporting 200+ customers locally, Mohnissh shares deep, real-world insights on:

🔹 The 20-year evolution of Endpoint Central

🔹 How UEM adoption has shifted with AI and security trends

🔹 Why Sri Lanka’s financial sector prefers Endpoint Central

🔹 Regional compliance drivers, including major ISO mandates

🔹 Unique use cases—from bandwidth-restricted patching to Linux management

🔹 How customers achieved security and productivity gains at scale

🔹 Cloud vs. On-prem preferences in the Sri Lankan market

🔹 Underrated features like Systems Manager & Browser Security.

This conversation uncovers the practical challenges admins face, how Endpoint Central supports distributed workforces, and the growing need for unified, security-focused endpoint management.

Tune in for an honest, on-ground perspective from one of the region’s most experienced engineering teams.

Resources:

• Know more about ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Endpoint Central ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
• Follow us on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
• Check out our podcast page - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Endpoint Pulse ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
• Follow us on ⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠
• For feedback and suggestions, reach out to us at uems-podcast@manageengine.com

In this episode of the Endpoint Central 20-Year Celebration Series, Prasad Nagaraja, General Manager at Narayana Health, shares his experience using Endpoint Central in one of India’s premier healthcare chains.With over 19–20 hospitals under his IT umbrella, Prasad explains how Endpoint Central has transformed service delivery by eliminating manual drudgery, delivering accurate real-time data, and keeping critical healthcare endpoints secure.He highlights the platform’s impact on compliance, patch management, operational accuracy, and cybersecurity resilience, especially in a sector where patient data is highly sensitive.Prasad also reflects on Endpoint Central’s reliability, its contribution to achieving high compliance levels, and the sense of trust and innovation he feels as a long-time customer—rating the product “more than 9 out of 10.”As Endpoint Central celebrates 20 years of innovation, this conversation showcases how the product continues to empower IT teams globally with automation, accuracy, and security.

Resources:

• Know more about ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Endpoint Central ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
• Follow us on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
• Check out our podcast page - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Endpoint Pulse ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠
• Follow us on ⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠
• For feedback and suggestions, reach out to us at uems-podcast@manageengine.com