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What if your most complex visits were being paid as basic ones—and no one on your team even noticed?

That’s not a hypothetical. It’s happening right now.

Today we’re talking about something that could be quietly draining your revenue, hurting your bottom line, and going completely unnoticed by your billing team: automatic downcoding of high-level E/M visits. This is a new policy from Cigna, and they're not alone. Other major payers—including UHC—are doing the same thing. And they’re doing it in a way that makes it difficult to detect, hard to fight, and shockingly easy to miss.

If you're a physician, a practice administrator, a billing leader—anyone responsible for the financial health of your practice—this episode is critical listening.

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Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/