Episode 19: Safety First Training Your Service Team
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In this episode of Roof Wars, Chad and David tackle one of the most important—and most overlooked, topics in the roofing industry: safety. They unpack what it really means to build a safety-first culture, why "common sense" isn't common, and how training your team to prevent accidents protects people, profits, and your reputation.
Drawing from real stories in the field, including near misses, skylight falls, and dangerous roof hatch setups, they expose the silent risks that hide on every roof and share practical steps to eliminate them. From OSHA-10 training and crew onboarding to hazard identification and client education, Chad and David show how true leadership starts with keeping everyone safe—from your technicians to your customers.
They break down how a single overlooked hazard can cost more than an OSHA fine, it can cost a life. You'll learn how to identify danger zones before they become incidents, educate clients with integrity so they can make informed choices, and build systems that make safety part of your brand, not just a checklist.
Listeners will walk away with a clear, actionable plan for turning safety into a competitive advantage: standardized training, consistent field practices, and communication strategies that strengthen trust and reduce liability. From rooftop to boardroom, this episode gives roofing leaders the framework to make "everyone goes home" more than a motto, it's the measure of excellence.