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Episode #78 - The IA Glow Up & Grow Up- With 3 C’s and an H

Episode #78 - The IA Glow Up & Grow Up- With 3 C’s and an H

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Independent adjusting—explained by the people shaping it. Chantal and co-host Heather sit down with Chris Stanley (IA Path) and Calvin Newman (MOCAT) to discuss the realities of an IA career: the challenges, opportunities, and how to thrive long-term.

💡 Topics covered:

  • Independent adjusters as entrepreneurs
  • The gap in training and follow-up support for new adjusters
  • Tech + AI: speeding work, not replacing empathy
  • Making claims attractive to Gen Z talent
  • Reframing claims as the heart of insurance
  • Quick hits: a wild inspection story + Chris’s “four life currencies”

📧 Guest contacts:
Chris Stanley – chris@iapath.com
Calvin Newman – calvin@mocat.com


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For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services, visit Auten Claims Management.

To explore more about Chantal Roberts and her contributions to the industry, visit CMR Consulting.

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