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In this Episode of Exchanges with Hitachi Solutions, Alex Rigaud, VP of Incubation Solutions at Hitachi Solutions joins Jay Natarajan as they draw upon decades of experience at the intersection of cloud, AI, and digital transformation to discuss how organizations can avoid past mistakes and maximize the business value of AI adoption. Their conversation explores practical strategies for building momentum, driving user adoption, and ensuring that technology investments deliver real returns across the enterprise.

Key Topics Covered:

• The importance of focusing on business problems and process optimization before implementing technology
• Strategies for building momentum with small, scalable AI use cases and a “Lego block” approach
• Common challenges in scaling AI solutions, including user adoption, integration, and data quality
• Measuring ROI for AI projects and ensuring cross-functional collaboration
• Avoiding “pilot paralysis” and moving from proof-of-concept to enterprise scale

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Welcome to an exciting exploration into the world of Generative AI with Jay Natarajan, Vice President of SCM Sales and Dr. Michael Green, Principal Consultant of Hitachi Solutions. In this engaging podcast, these industry veterans delve into the transformative potential of Gen AI, offering insights that could help define or redefine your business strategy.

This podcast is not just about understanding Gen AI—it’s about inspiring businesses to rethink their strategies and embrace innovation responsibly. Here are a few key takeaways:

• Start with Challenges: Define your business problems clearly before exploring AI solutions.
• Leverage Human Creativity: AI is a tool to enhance, not replace, the unique insights and creativity humans bring.
• Focus on Data: Clean and organized data is crucial for effective AI implementation.

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Manufacturing leaders are encouraged to prioritize building trust in their data as a foundational step toward successful AI adoption, as outlined in a discussion featuring experts Michael Mendoza and Dr. Michael Green.

The episode highlights a data maturity framework progressing from visibility to generative AI, emphasizes the importance of clean and reliable data, showcases Lippert Components’ $2.1 million savings through trusted data and AI, identifies traits of leading manufacturers, and offers practical advice on aligning data initiatives with business objectives to foster a data-driven culture and drive innovation.

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As business leaders continue to navigate through the buzz surrounding AI, it is no secret that employees are looking for AI to help them access information quickly, automate administrative tasks, and help them become more productive overall.

In this episode of Exchanges, host Hannah Story is joined by guests Marcus Raddatz and Rick Doss, to discuss how AI is impacting the way organizations modernize and transform their ERP solutions.

In this episode, you’ll hear from Marcus and Rick as they discuss:

• The role of AI in ERP Transformation
• How the emergence of Agentic AI is impacting ERP solutions and workloads
• Why it’s important to focus on data integrity

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Are you ready to dive into the world of AI and agents? Join us on the latest episode of the Exchanges with Hitachi Solutions podcast, where we explore the cutting-edge advancements in AI technology and how it's revolutionizing industries. Hosted by the dynamic duo, Joel Lindstrom and Marcus Raddatz, this episode is packed with insights, real-world examples, and a sneak peek into the future of AI.

🔍 What's Inside?

• AI Agents Unleashed: Discover how AI agents are transforming the landscape of finance, supply chain management, and operations. From automating time entry to managing purchase orders, AI is making processes more efficient and freeing up valuable time for employees.
• Real-World Applications: Hear about the innovative ways Hitachi Solutions is leveraging AI internally and for our customers. Learn how AI is being used to streamline vendor payments, enhance customer interactions, and even assist in complex RFP processes.
• Exclusive Event Info: Get the details on the upcoming Power Platform Conference in Las Vegas. Find out how you can meet the experts, ask your burning questions, and see AI in action at Booth 239.

🎧 Why Listen? This episode is a must-listen for anyone interested in the future of AI and its practical applications. Whether you're a tech enthusiast, a business leader, or just curious about how AI can improve your day-to-day operations, this podcast has something for you. Joel and Marcus break down complex topics into easy-to-understand insights, making it accessible and engaging for all listeners.

Tune in now and get ahead of the curve with the latest in AI technology! Don't miss out on this exciting episode of Exchanges with Hitachi Solutions.

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AI-Driven Business Transformation with Hitachi Solutions

1. The Evolving Role of Data Science in AI: Hosted by Laurel Greszler, she visits with Hitachi Solutions Data Science & AI Resident Experts Fred Heller and Mike Kirkpatrick to discuss how data science is foundational to unlocking business value from vast, underutilized data assets. They emphasize that data scientists transform raw data into actionable insights, enabling organizations to automate and optimize decision-making processes.
2. AI as a Strategic Business Enabler: The team highlights that AI, particularly generative AI (GenAI), is not a magic solution but a powerful tool that, when applied thoughtfully, accelerates business outcomes. They stress the importance of setting realistic expectations and integrating AI into existing analytical best practices.
3. Three Core AI Solution Categories:
   1. Custom AI Chatbots: Tailored chatbots using Retrieval Augmented Generation (RAG) architectures allow dynamic interrogation of large text datasets, providing users with precise, context-aware answers. This approach leverages Azure cloud services for security and scalability, aligning with Microsoft investments.
   2. Document Processing Automation: AI-driven document processing dramatically reduces manual effort, cycle times, and costs by automating the extraction and summarization of information from large volumes of documents. This is especially impactful in industries burdened by compliance and documentation requirements.
   3. AI-Powered Document Generation: Generative AI can rapidly produce high-quality first drafts of complex documents (e.g., proposals, reports), giving teams a significant head start and freeing up time for higher-value work. This solution is particularly valuable for organizations that produce lengthy, formulaic documents.
4. Custom vs. Out-of-the-Box Solutions: The conversation distinguishes between out-of-the-box tools like Microsoft Copilot and custom AI builds. While standard solutions offer quick wins, custom builds are essential for complex, industry-specific needs, offering better long-term value and integration with existing business processes.
5. Industry-Agnostic Impact: The team shares that these AI solutions are applicable across industries—from manufacturing to pharmaceuticals—wherever there is a need to process or generate large volumes of information. The common thread is the desire to reduce manual reading and writing, improve efficiency, and empower employees to focus on higher-value tasks.
6. Customer-Centric Approach: Hitachi Solutions’ methodology starts with understanding the customer’s true business challenge, ensuring that AI solutions are tailored to deliver measurable impact. Advisory workshops and collaborative design sessions are used to align technology with business goals.
7. Microsoft Azure Expertise: As a Microsoft-dedicated partner, Hitachi Solutions leverages Azure’s robust AI and data services to deliver secure, scalable, and future-ready solutions, ensuring customers maximize their existing technology investments.
8. Key Takeaway: AI and data science, when strategically applied, can transform business operations, reduce costs, and enhance employee satisfaction. Hitachi Solutions offers deep expertise in custom AI development, ensuring solutions are both innovative and aligned with each customer’s unique needs.

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Listen at Your Leisure and Get to Know Us!

With more than 5,000 downloads to date, Hitachi Solutions is helping customers understand where they are on the business transformation map and pin point where they're going based on people, process and desired outcomes.

We spend time with our experts throughout the year to offer a thoughtful perspective on how we're working with business leaders to solve their challenges.

In this episode, Matt Volke and Laurel Greszler review some of the top takeaways for business leaders from season 5 and talk about what's ahead for thought leadership, business decision making moments of calm and how to navigate the wild frontier in season 6.

You will find our full podcast library here: Podcasts Archive – Hitachi Solutions

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Explore the forefront of AI innovation in this engaging episode of Exchanges, Hitachi Solutions’ podcast dedicated to transformative technology insights. Host Matt Volke chats with Michael Popp, Principal Data Architect, about the groundbreaking Agent Bricks, unveiled at the Databricks Data and AI Summit. Join us as we dive into how Agent Bricks democratizes AI applications, broadens use cases, and simplifies agent creation for enterprises.

Why should you listen?

• Discover how Agent Bricks empowers non-technical users to develop AI agents without coding, streamlining processes and boosting efficiency.
• Gain insights from a data architecture expert on Databricks’ latest offerings such as LakeFlow and Lakebase, crafted to enhance data orchestration and management.
• Learn how Agent Bricks can accelerate AI adoption, helping businesses achieve higher levels of data maturity faster than ever before.
• Get a behind-the-scenes look at what these technological advancements mean for the future of AI in business operations.

Listen now to uncover expert perspectives and strategic insights that are shaping the next generation of AI technology.

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