FinTechTalk: The Fraud Experience: A Key Banking Relationship Differentiator
Échec de l'ajout au panier.
Veuillez réessayer plus tard
Échec de l'ajout à la liste d'envies.
Veuillez réessayer plus tard
Échec de la suppression de la liste d’envies.
Veuillez réessayer plus tard
Échec du suivi du balado
Ne plus suivre le balado a échoué
FinTechTalk: The Fraud Experience: A Key Banking Relationship Differentiator
-
Narrateur(s):
-
Auteur(s):
À propos de cet audio
This is the audio-only version of our monthly finance and technology talk show, FinTechTalk. Join us on Tuesdays for free by visiting www.business-reporter.co.uk/fintechtalk
The panel discussion is titled:
The Fraud Experience: A Key Banking Relationship Differentiator
- Shifting internal KPIs from average handle time to resolution rates, customer satisfaction and escalation reduction
- Moving to parallel investigation workflows,reducing time to decision and improving first-touch resolution rates
- Where technology enhancements could have a huge positive impact on the fraud experience
This episode is hosted by Charles Orton-Jones
https://www.linkedin.com/in/charles-orton-jones-9438212/
Ron Shevlin, Chief Research Officer, Cornerstone
Ryan Sorrels, Chief Revenue Officer, Quavo
Hosted on Acast. See acast.com/privacy for more information.
Pas encore de commentaire