Fixing Team Dysfunction: Creating Cohesion from Conflict
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Key Topics:
· Questions Are Contributions: You don't need a "smart statement" to add value. A strategic question is often a more powerful and less risky way to influence the direction of a meeting, especially if you aren't in a formal leadership role.
· Dysfunction Is a Missing Perspective: Meetings become dysfunctional when key communication styles are absent. A team that only focuses on action but ignores risks or human impact will ultimately fail.
· Your Job Is to Fill the Gap: If you notice a perspective is missing, it becomes your responsibility to introduce it. By asking a question related to that missing style, you help balance the conversation and guide the team toward a more holistic solution.
· Avoid Getting Pigeonholed: Team members often fall into predictable roles (the critic, the cheerleader, the silent observer). Intentionally using different styles of questions allows you to be a more dynamic and effective contributor.
· Leaders Should Speak Last: If you are leading a meeting and want genuine discussion, present the problem and then ask for others' perspectives before offering your own. This prevents you from inadvertently shutting down conversation.
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