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FranchiseU!

FranchiseU!

Auteur(s): Dr. Kathy Gosser Yum! Center for Global Franchise Excellence at the University of Louisville
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À propos de cet audio

 FranchiseU! is your inside track to the franchise world—whether you’re a franchisee, franchisor, investor, entrepreneur, corporate exec, or just franchise-curious. Hosted by Dr. Kathy Gosser, a leading voice in franchise education, the podcast features insightful interviews with industry pros and rising stars, from franchise owners to C-suite leaders, support specialists, scholars, and students. Each episode dives into real stories, lessons learned, and strategies that shape the franchise industry. Dr. Gosser brings her expertise and energy to every conversation, unpacking key takeaways and offering personal insights that connect the dots between theory and practice. It’s part conversation, part classroom, and all about helping you understand and thrive in franchising.Copyright 2026 FranchiseU! Développement commercial et entrepreneuriat Entrepreneurship Gestion et leadership Économie
Épisodes
  • Balancing Franchise Law, Leadership, and Life: A Conversation with Carriann Sillman

    Balancing Franchise Law, Leadership, and Life: A Conversation with Carriann Sillman
    Jan 20 2026
    In this episode of FranchiseU!, Your host, Dr. Kathy Gosser, sits down with Carriann Sillman, in house counsel for the Coldwell Banker Real Estate franchise system and Vice President of Legal at Anywhere Real Estate, Inc.. Carriann shares her inspiring, non-traditional journey to legal leadership, balancing family, work, and night school. She discusses the dynamic role of legal strategy in a massive franchise system, emphasizing the importance of judgment, trust, and teamwork. Carriann also delves into the complexities and challenges franchisors face today, the critical balance between supporting franchisees and protecting the brand, and offers valuable advice for aspiring legal leaders and women pursuing non-traditional career paths. Key Highlights Include: Carriann Sillman's Unconventional Path to LawCareer Growth and Legal LeadershipDay-to-Day Work as Chief Legal OfficerLegal Complexities in FranchisingAdvice for Aspiring Franchise Lawyers Click below to listen and subscribe to the podcast on Spotify, iTunes, or wherever you enjoy your favorite shows. Don’t miss out on all things FranchiseU!:Website: FranchiseU!Instagram: @franchiseu_podcastFacebook: @FranchiseU PodcastTwitter: @franchiseupodTikTok: @franchiseupod Reach out directly to Dr. Kathy Gosser via LinkedIn. This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.
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    31 min
  • Scaling a Breakfast Brand with Heart: Insights from Ricky Richardson, CEO of Eggs Up Grill

    Scaling a Breakfast Brand with Heart: Insights from Ricky Richardson, CEO of Eggs Up Grill
    Jan 6 2026

    In this episode of FranchiseU!, Your host, Dr. Kathy Gosser, interviews Ricky Richardson, CEO of Eggs Up Grill, one of the fastest-growing breakfast, brunch, and lunch franchises in the country. Ricky shares his extensive experience in the restaurant industry, including his significant tenure with TGI Fridays, where he served as US President and Global Chief Operating Officer. He discusses his leadership philosophy, the importance of culture and guest experience, and the challenges and rewards of scaling a franchise. Ricky also delves into the unique aspects of Eggs Up Grill, their community-centered culture, and the robust support system they provide to franchisees, many of whom are new to the restaurant business. The conversation highlights Ricky's passion for the industry and his commitment to making each guest experience exceptional.

    Key Highlights Include:

    · Introduction to Scaling a Breakfast Brand

    · Meet Ricky Richardson: Career Highlights

    · Ricky’s Key Leadership Experiences

    · Lessons from TGI Fridays

    · The Breakfast and Brunch Market

    · Recognition and Culture at Eggs Up Grill

    · Future Vision and Personal Reflections

    Click below to listen and subscribe to the podcast on Spotify, iTunes, or wherever you enjoy your favorite shows.

    Don’t miss out on all things FranchiseU!:

    Website: FranchiseU!

    Instagram: @franchiseu_podcast

    Facebook: @FranchiseU Podcast

    Twitter: @franchiseupod

    TikTok: @franchiseupod

    Reach out directly to Dr. Kathy Gosser via LinkedIn.

    This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.
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    34 min
  • From Medical Devices to Mocha Lattes: Donny Bradley's Unique Entrepreneurial Journey with Lola Beans

    From Medical Devices to Mocha Lattes: Donny Bradley's Unique Entrepreneurial Journey with Lola Beans
    Dec 23 2025
    In this episode of FranchiseU!, Dr. Kathy Gosser explores the exceptional journey of Donny Bradley, founder of Lola Beans, a fast-growing coffee brand. Starting from a career in medical device sales, Donny's path took a radical turn after discovering Alaska's iconic coffee shacks. The episode covers his transition to entrepreneurship, the inspiration drawn from Alaskan coffee culture, and the importance of good energy and customer connections in building the brand. Donny also discusses the challenges and surprises of becoming a franchisor, the importance of finding the right franchisees, and the role of his family in making Lola Beans a success. Key Highlights Include:The Alaskan Inspiration and the Transition from Medical Sales to CoffeeThe Importance of TeamworkThe Coffee Industry's Growth PotentialDetails of a Unique Franchising Journey The Importance of Having the Right TeamCreating a Positive CultureReal Estate and Site SelectionQualities of Ideal FranchiseesPride in Family and Team Interested in Franchising? Lola Beans FranchisingClick below to listen and subscribe to the podcast on Spotify, iTunes, or wherever you enjoy your favorite shows. Don’t miss out on all things FranchiseU!:Website: FranchiseU!Instagram: @franchiseu_podcastFacebook: @FranchiseU PodcastTwitter: @franchiseupodTikTok: @franchiseupod Reach out directly to Dr. Kathy Gosser via LinkedIn. This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.
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    34 min
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