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From Hype to Impact: AI Reshapes Enterprise Software

From Hype to Impact: AI Reshapes Enterprise Software

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Stefano Puntoni, Marketing Professor at the Wharton School and Co-Director of the Wharton Human-AI Research Program, explains how artificial intelligence is pressuring SaaS margins, lowering barriers to entry, reshaping pricing models, and marking a potential inflection point for enterprise software markets.


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