Conflict is inevitable in the fire service and in life—but how we handle it defines our culture, our relationships, and our leadership. In this episode of From the Cab, we break down the sources of conflict inside the firehouse, why it escalates, and how strong leaders turn tension into growth instead of resentment.

From communication breakdowns and personality clashes to organizational stress and leadership challenges, we explore practical strategies for addressing conflict with clarity, humility, and courage

This episode hits hard, tells the truth, and gives our people the tools to walk back into the firehouse and workplace better equipped to handle the conversations we all avoid—but desperately need.

Whether you’re a rookie, CEO, or a leader responsible for shaping culture, this episode gives you actionable ways to navigate conflict before it becomes an insurmountable problem.

Today, we’re honored to welcome a very special guest—our brother, Nick Macken.

Nick has spent nearly 20 years in the fire service and truly embodies what it means to serve. If you know Nick, you know he’s a consummate professional—someone who brings pride, humility, and purpose to everything he does.

He’s married to the incredible superwoman, Sarah, who also happens to be the number-one From the Cab super fan. Together, Nick and Sarah spread an infectious positivity everywhere they go. And when they’re not out changing the world, they’re running Southern Suds Laundromat, where they treat every customer like family.

This episode is the definition of what family—inside and outside the firehouse—is all about.

Be sure to check out Southern Suds, The Riley Project, and our Instagram for some sweet merch!

Today, we discuss how to honor the culture we came from while still modernizing for the department we need today.

Check out our Instagram page for our new merchandise out today!

Listen, like, follow, and leave us a comment!