When it comes to IT, businesses have had various options for assistance and security such as the original break-fix model, to in-house staff to the a company like ours, an outsourced managed IT company. In this episode, we discuss the pros and cons of the break-fix model, how it still works for smaller companies today and how Covid-19 advanced managed IT services and cyber security as a whole.

Here is our blog about The History of Managed IT: https://fullscopeit.com/2023/03/the-history-of-managed-it-services/

Were you one of the unfortunate individuals at the airport that witnessed the blue screens of death and all flights being grounded due to the outage in July 2024? Well, we have CrowdStrike to thank for that. In this episode, our Cybcercast team discusses how the outage personally affected them, their opinion on how it all went down and whether or not this type of outage is preventable for the future. Is it something we should be prepared to experience more? Listen to our episode to hear our thoughts!

To read more about CrowdStrike and its impact, check out our blog here: www.fullscopeit.com/resources

In this episode, our FullScope IT Cybercast team discusses VoIP (Voiceover Internet Protocol) which is essentially having your phone through the internet opposed to a hard wire telephone line. In many cases, it can be a huge asset for a business, however, we cover some nuanced questions such as:

• What happens if a business has slow internet?
• Does the phone still work if the internet goes out?
• Is it easier to hack the phone system because it uses internet?

In addition, we discuss the US banning Kasperky software and what that looks like for the companies that may be currently using it. To read more about this, here is the article we discuss in this episode: https://thehackernews.com/2024/06/us-bans-kaspersky-software-citing.html

We hope you enjoy this episode!

Our two blogs discussing VoIP:

https://fullscopeit.com/2022/09/benefits-of-voip-services/ and https://fullscopeit.com/2021/04/advantages-of-voip-services-in-a-work-from-home-world/

In this episode of the FullScope IT Cybercast, we share cybersecurity facts that every small business owner should know. From understanding common vulnerabilities to investing in cyber insurance no matter the size of the your company, our team shares their opinion behind each fact.

Our blog: https://fullscopeit.com/2024/05/facts-for-small-businesses-in-2024/

Story of the week: https://www.itbrew.com/stories/2024/04/04/scam-obituary-sites-draw-enterprise-traffic-research-finds?mbcid=34929484.86122&mblid=f2836a5be31f&mid=ec20b7490d28f2cef5c7de6e59a69af3&utm_campaign=itb&utm_medium=newsletter&utm_source=morning_brew

In this episode, we discuss the critical factors you need to consider when selecting an MSP (Managed Service Provider) for your business. We cover the importance of aligning your MSP's expertise with your company's specific needs, evaluating their track record and client testimonials, and ensuring they offer scalable solutions that can grow with your business. Plus, we discuss key questions to ask during the selection process to ensure you partner with an MSP that enhances your IT strategy and supports your long-term goals. Whether you're a small startup or a large enterprise, this episode will guide you in making an informed decision for your company's IT future. Tune in to make your MSP choice a strategic advantage!

Our blog post: https://fullscopeit.com/2024/04/five-mistakes-to-avoid-when-choosing-a-managed-it-company/

In this episode, we sit down with Andy Runyan from FifthWall Solutions to discuss the importance of cyber insurance in today's digital landscape. From ransomware attacks to data breaches, we explore how cyber insurance offers vital protection for businesses against unforeseen cyber threats. Join us as we navigate the complexities of cyber risk management and learn why investing in cyber insurance is paramount for safeguarding your organization's future.

Our blog post discussing Cyber Insurance: https://fullscopeit.com/2024/04/what-is-cyber-insurance/

Story of the Week: https://www.itbrew.com/stories/2024/04/02/hsb-adds-cyberprotections-to-automotive-coverage

Join us in this episode as we dive into the world of insider threats, exploring the intricate dynamics of trust, security, and risk within organizations. From espionage to data breaches, we uncover the hidden dangers lurking within the very walls of businesses and institutions. Tune in to discover the strategies for detection, prevention, and mitigation of insider threats, and gain insights into safeguarding against the unexpected dangers from within.

Our blog: https://fullscopeit.com/2024/03/what-are-insider-threats/

Story of the week #1: https://www.bleepingcomputer.com/news/security/mitm-phishing-attack-can-let-attackers-unlock-and-steal-a-tesla/

Story of the week #2: https://www.itbrew.com/stories/2024/02/02/app-controlled-bidet-comes-with-security-concerns-solutions?mbcid=34219780.98127&mblid=8ca8123511ab&mid=ec20b7490d28f2cef5c7de6e59a69af3&utm_campaign=itb&utm_medium=newsletter&utm_source=morning_brew

Social engineering is a cybercrime that exploits human psychology rather than technological vulnerabilities. It involves using psychological manipulation to trick individuals into divulging sensitive information, performing specific actions, or granting unauthorized access to systems. Listen to this episode to find out how attackers often create a sense of urgency, appeal to authority, or use other emotional triggers to get their targets to act against their best interests.

Our blog post: What is Social Engineering?

Story of the Week: https://www.bbc.com/news/technology-67912033