Épisodes

  • Designing Equitable Workplaces

    Designing Equitable Workplaces
    Jul 2 2025
    The Harvard Kennedy School's Iris Bohnet and Siri Chilazi on the logic behind a systems-level approach to workplace fairness. How A-B testing and targeted interventions—incorporated in day-to-day workflow—can help organizations tap more of the talent pool.
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    43 min
  • ETS’s Amit Sevak makes the case for continuous assessment

    ETS’s Amit Sevak makes the case for continuous assessment
    Jun 18 2025
    The flagship firm is pushing the boundaries of testing, from K-12 through career. What are the implications for the workforce and society? And how does AI change the future of benchmarking?
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    37 min
  • Vanguard's skills strategy for tech transformation

    Vanguard's skills strategy for tech transformation
    Jun 4 2025
    Can the shareholder-owned discount brokerage giant parlay its investments in enterprise and cloud infrastructure into an AI-enabled expansion into new markets while improving productivity and service delivery? CIO Nitin Tandon explains the global workforce strategy underpinning the effort.
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    30 min
  • Shake Shack’s test kitchen: Developing a good jobs and automation combo

    Shake Shack’s test kitchen: Developing a good jobs and automation combo
    May 21 2025
    Shake Shack Chief Growth Officer Steph So and HBS professor Chris Stanton join Bill Kerr to discuss the fast-casual chain’s digital strategy and how technology is changing the dining experience and restaurant work, from frontline to back office.
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    40 min
  • Upwork’s Hayden Brown on bridging volatility with contingency

    Upwork’s Hayden Brown on bridging volatility with contingency
    May 8 2025
    "Freelance by choice" can sound like a rationalization—or putting on a brave face—but has the contract labor market improved for white-collar workers, as more, particularly younger professionals, opt in? A look at the benefits for both sides of the bargain and how AI changes the calculus.
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    29 min
  • ManpowerGroup’s Jonas Prising on the new global talent equation

    ManpowerGroup’s Jonas Prising on the new global talent equation
    Apr 23 2025
    The staffing giant’s chairman and CEO lays out the opportunities and risks in the fast-changing and fragmented labor market. Riding the genAI wave, addressing workers’ career development needs, RTO and flex-work, international talent flows, and the up-skilling imperative in the face growing polarization.
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    47 min
  • Redrawing the map to tech careers: Per Scholas CEO Plinio Ayala on skills, mobility, and AI

    Redrawing the map to tech careers: Per Scholas CEO Plinio Ayala on skills, mobility, and AI
    Apr 9 2025
    After decades preparing workers from underserved communities for well-paid tech jobs, the workforce nonprofit is expanding its training, footprint, and funding strategy for its tuition-free programs. As AI redefines positions across the org chart, can bootcamps plus training top-ups, and a mix of hard and soft skills future-proof the Per Scholas formula?
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    34 min
  • Erik Brynjolfsson on how AI is rewriting the rules of the economy

    Erik Brynjolfsson on how AI is rewriting the rules of the economy
    Mar 26 2025
    The Stanford economist unpacks AI’s impact on work and productivity, its limitations, and wider implications. He also lays out what organizations can do to get more out of the technology as they invest in the transformation. And he updates his longstanding research into augmenting traditional GDP metrics to capture the value of digital goods and services.
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    36 min