HELLO FUTURE: The Future of Shopping: Robots, AI… and Still Going to the Mall
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HELLO FUTURE: The Future of Shopping: Robots, AI… and Still Going to the Mall
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Kevin Cirilli teams up with MIT Sloan’s Sharmila C. Chatterjee to explore the next era of shopping — a world where robots restock shelves, AI finds your perfect outfit, and smart stores know exactly what you need before you do. But here’s the twist: we’re still going to want to shop in person. Chatterjee explains why people love wandering aisles, touching products, talking to real humans, and discovering things by surprise. AI will make shopping faster, cooler, and more personalized — but the mall isn’t going anywhere.
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