In this episode of "HVAC Chats," host Nicole Krawcke, editor-in-chief of Contracting Business, speaks with Tony Cooper, owner of Cooper’s Plumbing and Air in Bainbridge, Georgia, and Tallahassee, Florida. Cooper shares how leadership development, employee incentives, and phantom equity have supported retention and growth in his HVAC and plumbing business. The conversation explores workforce challenges, hiring leaders from outside the trades, and using structured incentive tools to align employees with long-term business performance. This episode offers practical insights for HVACR contractors focused on retention, leadership, and sustainable growth.

In this episode of "HVAC Chats," Nicole Krawcke, editor-in-chief of Contracting Business, speaks with Brian Beaulieu, chief economist at ITR Economics, about economic trends and business strategies for 2026. They discuss rising material and labor costs, effective pricing strategies, workforce retention, and capital planning for contractors. The conversation provides actionable insights for HVACR professionals seeking to maintain profitability, manage risk, and position their businesses for growth in a cautious but improving market.

In this episode, Editor-in-Chief Nicole Krawcke speaks with Trevor Matthews, founder of Refrigeration Mentor, a provider of refrigeration, CO₂, and HVACR training programs. Matthews shares insights from his career as a commercial refrigeration technician, manufacturer trainer, and industry educator. The discussion explores how artificial intelligence, smart controls, CO₂ systems, and advanced electronics are reshaping refrigeration service, training, and workforce expectations. Contractors and technicians will gain practical perspectives on improving efficiency, troubleshooting, and professional development as commercial refrigeration technology continues to evolve.