In this episode of Home Health Revealed, Hannah Vale sits down with Ethan from Flychain to talk about the truth behind AI in home health and hospice, and why agencies are feeling both excitement and uncertainty about what automation really means for the future of the industry.

They discuss how AI is already being used across clinical, operational, and financial workflows, why payers are leveraging automation to review and deny claims at scale, and what providers can do now to stay ahead. The conversation also explores how better data integration, stronger revenue cycle processes, and clearer financial visibility can help agencies protect margin while continuing to grow.

Hannah and Ethan also talk through the importance of having the right tech stack, how financial and operational data need to work together, and why agencies that understand their numbers will be in the strongest position as reimbursement pressure continues.

If you are a home health or hospice leader trying to understand where AI fits into your organization, this episode breaks down the hype, the reality, and what agencies should be doing now to future-proof their operations.

Listeners interested in learning more about the tools discussed in this episode can visit Flychain to explore financial visibility and AI-driven reporting solutions, or learn more about revenue cycle strategy and performance improvement through HealthRev Partners.

In this episode of Home Health Revealed, Hannah Vale sits down with Alex Hartzman, Vice President of Research & Analytics at the National Alliance for Care at Home and Head of Operations at the Research Institute for Home Care, to discuss the policy, payment, and workforce trends shaping the future of home health.

They explore the ongoing pressure from Medicare reimbursement changes, the impact of value-based purchasing and quality metrics, and the growing workforce challenges affecting agencies across the country. The conversation also dives into the increasing demand for home-based care, access-to-care concerns, and why the story of home health is not always reaching policymakers the way it should.

If you're a home health leader trying to prepare for the years ahead, this episode offers an inside look at the data, policy conversations, and industry realities that will define the future of care at home.

Listeners interested in getting involved in advocacy efforts can learn more through the National Alliance for Care at Home Advocacy Action Center and find details about Alliance membership opportunities on their website.
The Alliance DC Advocacy Fly-In will take place September 13–16, and Alliance members will receive registration information directly.

• (00:00:03) - Home Health Revealed
• (00:00:25) - Alex Hartzman on Policy Influence in Home Care
• (00:01:27) - Top 3 issues facing home health agencies
• (00:05:30) - What Can an Average Home Health Agency Do to Improve Their Quality Score
• (00:09:37) - Risk of rehospitalization
• (00:10:35) - Home Health Agency Executives on Staff turnover
• (00:14:15) - The value of home health
• (00:19:49) - Home Health and Hospice: A Conversation

In this episode of Home Health Revealed, Hannah Vale sits down with Kyle Lavergne, nurse practitioner, home health leader, and chairman of the American Heart Association Home Health Heart Failure Certification Committee, to discuss how AHA certification is helping agencies improve outcomes across the continuum of care.

They break down why heart failure requires coordination between hospitals, home health, skilled nursing, and hospice, and how the American Heart Association’s certification program is designed to support agencies with evidence-based standards, education, and measurable outcomes.

Kyle shares what the certification process looks like, what agencies are required to track, and how becoming AHA certified can strengthen referral relationships, reduce readmissions, and improve patient care.

If your agency is looking to grow referrals, improve quality metrics, and stand out as a trusted partner, this is an episode you don’t want to miss.