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Hospitality Daily Podcast

Hospitality Daily Podcast

Auteur(s): Josiah Mackenzie
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Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.

© 2025 Hospitality Daily Podcast
Essais et carnets de voyage Sciences sociales Économie
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  • How ProfitSword Drives Daily Hotel Performance For Us - Agnelo Fernandes, Cote Hospitality [Sponsor Bonus]
    Dec 18 2025

    In this episode, Agnelo Fernandes, CEO of Cote Hospitality, shares how his team uses ProfitSword by Actabl to manage hotel performance on a daily basis—not as a reporting tool, but as an operational companion. He explains why waiting for weekly or monthly reviews is too late, and how real-time visibility into revenue, labor, and cost of goods enables better game-time decisions.

    A few more resources:

    • If you're new to Hospitality Daily, start here.
    • You can send me a message here with questions, comments, or guest suggestions
    • If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.
    • Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.
    • If you want to advertise on Hospitality Daily, here are the ways we can work together.

    If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

    Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

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    6 min
  • "If We’re Not Using Technology, We’re Done": A CEO’s Wake-Up Call for Hospitality - Agnelo Fernandes, Cote Hospitality
    Dec 18 2025

    In this episode, Agnelo Fernandes, CEO of Cote Hospitality, shares how recent conversations during a trip to Northern California sharpened his perspective on the pace of technological change—and what it means for hospitality leaders. He explains why technology, and increasingly AI, is no longer just about efficiency, but a critical enabler of personalization, empowered teams, and delivering on the promise of hospitality. Agnelo also outlines the financial and operational pressures forcing the industry to rethink labor, data, and decision-making. For leaders navigating rising expectations and tighter margins, this conversation offers a clear-eyed view of what’s becoming non-negotiable.

    A few more resources:

    • If you're new to Hospitality Daily, start here.
    • You can send me a message here with questions, comments, or guest suggestions
    • If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.
    • Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.
    • If you want to advertise on Hospitality Daily, here are the ways we can work together.

    If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

    Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

    Voir plus Voir moins
    10 min
  • What Our "52 Games a Year" Mindset Reveals About Leading Performance in Hospitality - Agnelo Fernandes, Cote Hospitality
    Dec 17 2025

    In this episode, Agnelo Fernandes, CEO of Cote Hospitality, shares how he thinks about leading performance in a challenging operating environment. As demand flattens and costs continue to rise, Agnelo explains why labor is unlikely to return to "normal" anytime soon, how simplicity and adaptability have become competitive advantages, and why strong brands are built in moments. He introduces his “52 Games a Year” mindset, reframing performance as a season of wins and losses that requires constant adjustment rather than rigid plans. This episode offers hospitality leaders a practical, people-first perspective on driving sustainable performance without losing what makes hospitality work.

    A few more resources:

    • If you're new to Hospitality Daily, start here.
    • You can send me a message here with questions, comments, or guest suggestions
    • If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.
    • Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.
    • If you want to advertise on Hospitality Daily, here are the ways we can work together.

    If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

    Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

    Voir plus Voir moins
    7 min
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