Running a home service business gets expensive when customers remember every competitor but forget you. You can serve them for years, only to lose the big job because someone else communicated with them more often.

In our conversation, Jason Kerby shared how he cared for customers through every tune up, yet when it came time to replace a system, they bought from someone in a big box store. That moment showed him how much money Sneaky Leaky grabs when the relationship with customers is weak. This episode takes you step by step through what it takes to stay connected so you can protect the revenue you work so hard to earn.

What You'll Learn…

• How a strong relationship with customers protects you from losing high value work

• Why missed calls weaken your relationship with customers and create expensive leaks

• How consistent communication builds trust and keeps your name top of mind

• Simple ways to educate customers about the services you already offer

• How AI supports your team in staying connected

• What steady touch points can do for long term retention

🎧 Listen to all episodes at https://profitablehomeservices.com/

🤝 Connect with Jason at www.servestra.com

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