How do I overcome the customers that don't have time for me?
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How do I overcome the customers that don't have time for me?
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How do you get customers to free up time to actually meet with you?
In today’s episode, we dig into one of the most frustrating moments in residential HVAC, plumbing, and electrical sales: you’re on-site, you’re ready to help… and the customer is tied up, distracted, or halfway out the door.
I break down why setting visual expectations is the secret weapon most techs and comfort advisors never use — and why visual beats verbal every time. Then we walk through two real-world scenarios you face daily:
- The customer is engaged with something else — kids, chores, Netflix, you name it.
- The customer has to leave soon — and you’ve got a rapidly shrinking window.
You’ll learn simple, repeatable ways to help customers create the space you need to deliver real value, keep the process on track, and ultimately close more opportunities.
A quick episode with practical takeaways you can use on your very next call. Let’s win the day.
Have a Question? - Submit your questions to chrish@nexstarnetwork.com