Relocation industry veterans Ben Cross (CEO of GLOMO) and Hosea Bottley (President & CEO of Aaversal Global Relocation) join Zac Turbes for a lively discussion on the future of work and mobility. They dive into the return-to-office vs. remote work debate, sharing first-hand insights on why in-person collaboration often wins. From faster training and “speed of conversation” productivity to the creative magic that happens when teams solve problems face-to-face, they make a compelling case for the power of human connection in business. Ben and Hosea recount how personal interactions – a handshake, a hug, looking someone in the eye – build a level of trust that Zoom calls and emails just can’t match.

The conversation also explores technology and adaptation in the global mobility space. The guests discuss the impact of AI on work, agreeing that while AI tools can boost efficiency, authentic human touch is more important than ever in an era full of auto-generated content. They emphasize putting a “premium on the human” to stand out from the AI noise. Beyond tech, Ben and Hosea share how relocation companies must innovate or risk disruption – from diversifying services (like adding small shipment and freight solutions when opportunity knocked) to acting more like strategic consultants than reactive service providers. Whether it’s capitalizing on new trends (hello, digital nomads!) or simply listening to customer needs, this episode is packed with actionable insights on leading through change in relocation and global mobility.

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