What if you left your phone behind… on purpose?

In this episode we chat with top-producing Realtor Kim Lafleur, who did the unthinkable—she took a full-blown, out-of-the-country vacation *without* her phone. No calls. No texts. No Instagram scrolls. Just silence, sunshine, and serious boundaries.

Kim walks us through what inspired the decision, how she actually pulled it off (yes, there was a team hand-off at the airport), and the powerful lessons she learned about control, trust, and rest. If you've ever felt chained to your phone or scared to take a break, this one's for you.

Kim has sold over 655 homes with more than $121 million in volume and ranks in the top 10 of 1,900 agents in her market — and yet, she's living proof that your real estate business won't collapse when you step away. In fact, your boundaries might just make you better.

Here's what we cover in this episode:
- The surprising reason Kim chose to give up her phone
- The exact process she used to prep her team and clients
- Why NOT having her phone made her trip more meaningful
- How her team handled real estate emergencies (and even got new listings)
- What "the brick" is — and how it's changed her daily life
- Why letting go of control might be your next best business move
- Creative ways to set up support systems and reward the people who help you

🎧 Listen and get inspired to set stronger boundaries and maybe even plan a phone-free break of your own.

🛠 Resources & Links:
- Email Templates 101: [emailtemplates101.com](https://emailtemplates101.com)
- Build Your Own Business 101: [hustlehumblypodcast.com/byob](https://hustlehumblypodcast.com/byob)
- Agent Systems 101: [agentsystems101.com](https://agentsystems101.com)
- Free Database Template: [Get it here](https://hustlehumblypodcast.com)
- Submit your toast or topic idea: team@hustlehumblypodcast.com

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**About Kim Lafleur:**
Kim Lafleur is a top-producing Louisiana Realtor and team leader with over 655 homes sold and $121M+ in career volume. Ranked in the top 10 out of 1,900 agents in her market, Kim is known for her client-focused approach, leadership, and ability to guide families through big life moves with care and strategy.

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Thanks for listening! If you love the show, here are 4 ways to support us:
1. Hit subscribe so you never miss an episode.
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4. Join the Hustle Humbly Community or grab a resource from our shop.

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Music:

"Straight A's" by Connor Price → https://connorprice.shop/

"The Good Life" by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life

"Be The One" by Matrika → https://uppbeat.io/t/matrika/be-the-one

Ever been blindsided by a cancelation that just didn't make sense? This week we're sharing a raw, real story about a transaction that went sideways—only to come full circle weeks (and $15,000) later.

In this episode, Alissa opens up about a recent experience with a buyer who backed out of a deal in the eleventh hour. What followed was a perfect storm of assumptions, zero communication, and a text message that dropped a cancelation bomb—with no phone call to discuss it first.

We're diving deep into the best practices & etiquette for Real Estate Cancellations: when you should call (not text), how to manage your client's emotions, and what happens when professionalism goes out the window. Spoiler alert: it cost the buyer way more than they expected.

This is your podcast therapy session and masterclass in cancelation communication all rolled into one. Because y'all, some deals really *can* be saved—with the right conversation.

Here's what we chat about in this episode:

- The shocking cancelation that inspired this story
- Stats on how often cancelations are happening (hint: it's more than you think)
- What *should* happen before a cancelation is sent
- Why a simple phone call could have saved the deal
- Handling emotional clients and managing expectations
- What to disclose—and when
- How to exit gracefully and protect relationships for the long game
- What happened when the *same* buyer came back
- Tips for co-op agent professionalism in tricky transactions

🛠️ *Resources + Links Mentioned:*
- [Episode 113: Be the Boss](https://www.hustlehumblypodcast.com/113)
- [Episode 255 & 24: Client Management](https://www.hustlehumblypodcast.com/255)
- [Episode 210: Buyer Consultation](https://www.hustlehumblypodcast.com/210)
- [Email Templates 101](http://emailtemplates101.com)
- [Agent Systems 101](http://agentsystems101.com)
- [Build Your Own Business 101](https://hustlehumblypodcast.com/byob)
- FREE Database Setup Guide: https://www.hustlehumblypodcast.com/starthere

Got a wild transaction story or need podcast therapy? Email us at team@hustlehumblypodcast.com.

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**Hustle Humbly is your go-to resource for navigating a real estate business with confidence, clarity, and heart.** Hosts Katy and Alissa bring you proven systems, real stories, and the kind of encouragement you didn't know you needed. Tune in each week for new episodes!

## 🎵 MUSIC CREDITS
- "Straight A's" by Connor Price → https://connorprice.shop/
- "The Good Life" by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life
- "Be The One" by Matrika → https://uppbeat.io/t/matrika/be-the-one

When we say "digital database," we *don't* mean your phone contacts or your Facebook friends list… but those people? They're part of the journey.

This episode is a mindset-reset and practical guide to growing your sphere the natural way—through actual conversations, genuine connections, and organic follow-up. Katy and Alissa are breaking down what it really looks like to be intentional with every person you meet, without overthinking it or trying to "convert" someone into a lead the moment they shake your hand.

From pumpkin patch meet-ups to casual gym chats and birthday parties, Alissa shares real-life examples of how simple social connections (and friendly follow-up) have grown her business over time. No gimmicks, no pressure, just being present, paying attention, and taking the next logical step.

If you've ever felt weird about friending someone you met last week or wondered if you "should" reach out again, this is your permission slip to stop overcomplicating it.

Here's what we cover in this episode:

• What the "digital database" really is (and what it's not)

• How to follow up with people you meet *without being salesy*

• Real-life examples from school field trips, birthday parties & the gym

• The importance of timing when adding new connections online

• How to clean up your social media to support your business

• What to say (and not say) when you're reconnecting online

• The birthday method for engaging your sphere meaningfully

• How to grow your database when you're new or need more people

• Why being intentional > chasing leads

Key Quotes & Takeaways

"Being intentional isn't creepy; it's the beginning of connection." Alissa

"The second you meet someone, take the next step. Don't wait three months, that's when it gets weird." Katy

"We're not stalking. We're making friends. That's literally the job." Alissa

"The digital clutter in your sphere might be hiding the people who actually matter." Katy

"Send the friend request. Comment on the post. Show up like the nice, normal human you are." Alissa

Products, People & Previous Episodes Mentioned:

• Build Your Own Business: http://hustlehumblypodcast.com/byob

• Free Database Template: http://hustlehumblypodcast.com/starthere

• Email Templates 101: http://emailtemplates101.com