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What makes a good 1-on-1?

What makes a good 1-on-1?

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A good 1-on-1 isn’t about a long agenda, fancy spreadsheets, or turning it into a mini performance review. It’s about consistency, connection, and clarity.

In today’s Question of the Day, I break down what a great weekly 1-on-1 actually looks like for residential HVAC, Plumbing, and Electrical teams. I explain why every salesperson needs protected time with their manager, how weekly rhythm compounds into real results, and I share a leadership mistake I made early on that completely changed how I run 1-on-1s today.

I wrap it up by walking through the BEST model - a simple, proven 1-on-1 process that keeps meetings engaging, focused, and productive—without a ton of prep or paperwork. If your 1-on-1s feel rushed, inconsistent, or pointless, this episode will give you a better way forward.

Have a Question? - Submit your questions to chrish@nexstarnetwork.com

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