127_Rewiring Healthcare: Human-Centered Leadership in Practice with Kay Kennedy
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In this episode of the Healthcare Plus Podcast, host Dan Collard continues the conference preview series for Rewiring Healthcare: Foundation to Future (April 28–29, Atlanta) with Kay Kennedy, co-founder of uLeadershipÒ and a leading voice behind the Human-Centered Leadership movement in healthcare.
Kennedy shares updates on the newly released book, Human-Centered Leadership in Health Care: The Revolution Continues, published in partnership with the American Nurses Association. The book builds on the original theory of Human-Centered Leadership and extends it into practice highlighting real-world implementation, outcomes, sustainability, and research emerging from healthcare organizations across the country.
The conversation previews Kennedy’s expanded role at the upcoming conference, where uLeadership will host breakfast and lunch breakouts, as well as a main-stage session. Together with colleagues Lucy Leclerc and Susan Campis, Kennedy explores what changes when leaders truly internalize the principle: it starts with you, but it’s not about you. When leadership becomes human-centered, how leaders spend their time, engage their teams, and make decisions fundamentally shifts.
They also discuss the importance of staying “high touch in a high-tech world,” the power of peer connection and networking, and why bringing like-hearted leaders together accelerates learning and impact.
Listeners will learn:
- How Human-Centered Leadership has evolved from theory to practice
- What organizations are seeing when they implement the framework
- Why leadership behaviors, not just intentions, must change
- How research, assessment, and reflection strengthen sustainability
- What to expect from uLeadership’s sessions at the conference
This episode offers a practical preview of a leadership approach designed to strengthen culture, connection, and care at every level of the organization.
About Kay Kennedy, DNP, RN, NEA-BC, CPHQ, FAAN
Kay Kennedy is a nurse executive, educator, and entrepreneur. By combining a love for nurses, patients, and quality improvement, she has led large nursing teams to create healthy work environments, satisfied patients, and consistent, high-quality care. With experience ranging from bedside nursing to chief nursing officer, she also serves as adjunct faculty at the Nell Hodgson Woodruff School of Nursing at Emory University, MGH Institute of Health Professions, and the Frances Payne Bolton School of Nursing at Case Western Reserve University. She is the CEO of uLeadership, LLC, an internationally recognized professional development and research organization. Her passion as a leader is to ignite innovative problem-solving, develop others to be their best, and lead with empathy and service.
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