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ITOps, DevOps, AIOps - All Things Ops

ITOps, DevOps, AIOps - All Things Ops

Auteur(s): Elias Voelker
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À propos de cet audio

The “ITOps, DevOps, AIOps - All Things Ops” podcast is dedicated to operating and managing modern large-scale IT infrastructures. If you want to learn best practices from other Leaders in IT operations, this show is for you. Each episode features an interview with a senior IT executive or Thought Leader, discussing topics like: 1. How to manage the increasing complexity of hybrid IT infrastructures 2. How to effectively leverage automation to “do more with less” 3. Getting the most out of monitoring and observability for hybrid IT infrastructures 4. Managing ITOps and DevOps teams

Elias Voelker
Économie
Épisodes
  • Ep. 54 - How Documentation Can Make or Break Your Team – with Connor Clark-Lindh
    Jul 1 2025

    The best teams don’t chase perfection—they reduce friction.

    Ever been told you can’t improve a system because “the documentation isn’t up to date”?

    In this episode, Elias Voelker sits down with Connor Clark-Lindh, VP of Consulting and Operations at OrionW, to unpack what really drives operational excellence—and what gets in the way.

    Connor shares how over-documentation can become a blocker instead of a support system, especially as teams scale.

    He also told me how lately he's seen teams push for new tools or AI solutions before clearly defining the problem—and how he avoids that by going back to basics: talking to people, shadowing their work, and solving real problems from the inside out.


    This episode is packed with grounded insights for IT Operations, DevOps, and AI Ops leaders looking to build smarter, more sustainable systems.


    You’ll learn:

    1. Why documentation is critical for small teams—but can stall large ones
    2. How to avoid solving the wrong problem with the right tool
    3. Why replicability is more valuable than superstar performance
    4. What to keep in mind before using AI to drive efficiency

    ___________


    Get in touch with Connor on LinkedIn: https://www.linkedin.com/in/connorclarklindh/

    ___________


    About the host Elias Voelker: Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.

    Get in touch with Elias via LinkedIn or email podcast@checkmk.com.

    ___________


    Podcast Music:

    Music by Ströme, used by permission
    ‚Panta Rhei‘ written by Mario Schoenhofer
    (c)+p 2022, Compost Medien GmbH & Co KG
    https://stroeme.com/
    https://compost-rec.com/

    Thanks to our friends at SAWOO for producing this episode with us!

    Voir plus Voir moins
    1 h et 3 min
  • Ep. 53 - From 5,000 Alerts to AI-Ready Ops: Inside Acrisure’s Observability Overhaul - with Jordon Peeple
    May 27 2025

    Jordon Peeple is Head of IT Infrastructure Operations at Acrisure—the fast-growing fintech powerhouse you’ve probably used without even knowing it.

    In this episode, Jordon shares how his team turned 5,000 ignored alerts into a focused, AI-ready monitoring system. He explains how they cut through the noise, rebuilt escalation chains, and shifting from reactive ops towards a proactive, business-aligned observability—supported by a complete IT org restructure.


    You'll learn:

    1. How to reorganize your ops team for scale and collaboration
    2. Why reducing alerts boosts reliability and response time
    3. What makes or breaks your escalation chain strategy
    4. Why involving business owners early pays dividends in monitoring
    5. What it takes to future-proof observability for hybrid infrastructure

    ___________


    Get in touch with Jordon on LinkedIn: https://www.linkedin.com/in/jordonpeeple/

    ___________


    About the host Elias Voelker: Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.

    Get in touch with Elias via LinkedIn or email podcast@checkmk.com.

    ___________


    Podcast Music:

    Music by Ströme, used by permission
    ‚Panta Rhei‘ written by Mario Schoenhofer
    (c)+p 2022, Compost Medien GmbH & Co KG
    https://stroeme.com/
    https://compost-rec.com/

    Thanks to our friends at SAWOO for producing this episode with us!

    Voir plus Voir moins
    35 min
  • Ep. 52 - Keeping the Lights On at Visa: How to Engineer for Reliability at Scale - with Divya Veerapandian
    Apr 15 2025

    How do you ensure reliability across hybrid infrastructure when the cloud half isn’t fully in your control?

    In this episode, host Elias Voelker talks with Divya Veerapandian, Senior Director for Infrastructure Reliability Engineering and Global Head of Infrastructure Network Services at Visa. From network automation and hybrid observability to AI-driven operations and inclusive engineering teams—Divya shares what it takes to deliver reliable infrastructure in one of the world’s most mission-critical environments.


    You’ll learn:

    1. The difference between SOPs and MOPs—and why both matter for automation
    2. How to tackle observability across hybrid cloud and on-prem environments
    3. Where AI fits (and fails) in reliability engineering today
    4. Why end-to-end visibility is still an unsolved challenge
    5. What it takes to build a more inclusive reliability engineering culture

    ___________


    Get in touch with Divya on LinkedIn: https://www.linkedin.com/in/divya-veerapandian-89410525/

    ___________


    About the host Elias Voelker: Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.

    Get in touch with Elias via LinkedIn or email podcast@checkmk.com.

    ___________


    Podcast Music:

    Music by Ströme, used by permission
    ‚Panta Rhei‘ written by Mario Schoenhofer
    (c)+p 2022, Compost Medien GmbH & Co KG
    https://stroeme.com/
    https://compost-rec.com/

    Thanks to our friends at SAWOO for producing this episode with us!

    Voir plus Voir moins
    37 min
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