Épisodes

  • How Insurers & Drivers Benefit From CrashBay's Marketplace
    Sep 22 2025

    What if collision repair was as seamless as booking a hotel? In today’s evolving insurance landscape, repair delays and outdated DRP models continue to impact both claims costs and customer satisfaction. That’s where CrashBay comes in. In this interview with John Harvey, Founder & CEO of CrashBay, we explore how a digital marketplace model is reshaping the future of auto claims and collision repair—for insurers, drivers, and body shops alike. Whether you're an insurer looking to reduce key-to-key delays, a fleet manager searching for consistent repair partners, or a tech-forward shop ready to grow your marketplace—understanding CrashBay’s approach is essential. 🔎 In this episode:

    • What is CrashBay, and how does it work?
    • How insurers benefit from faster repair cycles and digital FNOL.
    • Why legacy Direct Repair Programs (DRPs) need modernization. How tech can better match drivers to trusted, available repair shops.
    • The future of APD claims in a connected ecosystem.

    🎯 At Insurtech Canada, our mission is to highlight emerging solutions like CrashBay that are driving operational efficiency, better claims outcomes, and digital innovation across the Canadian and global insurance ecosystem.

    CrashBay digital collision repair auto insurance innovation faster claims processing DRP alternatives auto physical damage (APD) claims insurance technology platforms vehicle claims automation repair shop network technology Canada insurtech companies connected insurance solutions claims cycle time reduction smart shop matching platform Fleet repair management #CrashBay #InsurtechCanada #AutoClaims #InsuranceInnovation #CollisionRepair #DigitalFNOL #ConnectedInsurance #AutoRepairMarketplace #ClaimsTech #APDClaims #InsuranceTech #SmartRepairs #Insurtech #fleetmanagementsystem

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    51 min
  • The Missing Link in Insurance Claims | Codafication’s Solution for Carriers
    Sep 16 2025

    Unlock the future of claims management with Codafication. In this InsurTech Universe conversation, Bryn McKay (COO of Codafication) shares how Crunchwork and Virtual Assist are helping carriers and their supply chain partners eliminate friction, streamline workflows, and deliver faster, smarter property and contents claims outcomes. What You’ll Learn in This Episode: Why claims management is still too fragmented How Codafication’s solutions “glue” together existing systems Tips for risk-averse carriers looking to innovate The power of automation, real-time video inspections, and supply chain transparency Insights on Canadian market opportunities for insurtech If you work in property claims, restoration, or insurance technology, this episode is packed with practical insights you can take to your team today. 📌 Watch until the end for Bryn’s advice to carriers and partners on embracing digital transformation without completely overhauling their systems.

    Resources & Links

    🌐 Codafication: https://codafication.com

    📖 InsurTech Universe Podium Article: https://insurtechuniverse.com/podium/f/insurtech-podium-simplifying-claims-with-codafication

    🔗 Connect with Bryn on LinkedIn: / brynrmckay

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    51 min
  • Early-Stage Startups, Turnarounds, Insurtech Ventures: A VC Perspective
    Feb 14 2025

    Join us for an inspiring and insightful conversation as Joe Canavan, a Canadian icon in finance, fintech, and insurtech, sits down with John Harvey to share his incredible journey. From building industry giants like Fidelity and Wealth Simple to mentoring tech founders and driving innovation through NEXT Canada, Joe offers a front-row seat to the highs and lows of entrepreneurship. In this episode, Joe shares his unfiltered thoughts on: 1. Startup Success: The critical role of leadership, vision, and strategic grit. 2. Policy Challenges: How Canadian regulations and bad government policies are hindering innovation. 3. Global Impact: Why fostering a supportive ecosystem is essential for entrepreneurs to thrive. 4. Optimism for the Future: Joe’s take on why Canada's startup scene still has enormous potential. Whether you're entrepreneur, a seasoned investor, or passionate about Canada's startup ecosystem, this podcast delivers actionable insights and hard truths that will leave you motivated to make a difference.

    "Entrepreneurs can change the world." – Joe Canavan Listen now and join the conversation! Don’t forget to like, comment, and subscribe for more exclusive content from leading voices in fintech, insurtech, and innovation.

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    1 h et 10 min
  • Amplify '24 Conference Announcement – Don't Miss It!
    Jan 24 2025

    Unlock the Future of InsurTech at Amplify 2024! Join us as we dive into the world of InsurTech in Canada with Sherif of Trufla. As we discuss the upcoming Amplify conference, the most anticipated InsurTech event of the year. Discover how Amplify is more than just a conference—it's the heartbeat of the industry, uniting brokers, carriers, VCs, and tech innovators. Whether you're looking to network, learn about cutting-edge technologies, or simply plug into Canada's thriving InsurTech ecosystem, this is the place to be. Don't miss out—register now at https://trufla.com/amplify and for our followers, we have an exclusive discount code! Watch now and get ready to Amplify your impact!

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    16 min
  • Angel Insights from an Ironman: Mental Health Breakthroughs from Insurance to Investment
    Jan 24 2025

    In this episode, we chat with Neil Mitchell—former insurance executive, Ironman athlete, and angel investor. Neil opens up about overcoming mental health challenges, transitioning from corporate life to entrepreneurship, and supporting innovative early-stage ventures.

    Discover how resilience, risk-taking, and a passion for innovation have shaped his journey from despair to success. Whether you’re seeking inspiration or insights on business and mental health, this conversation is a must-watch!

    🎧 Tune in now and be inspired.

    #AngelInvesting #MentalHealth #Entrepreneurship #Innovation #Podcast

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    1 h et 30 min
  • Legacy of Innovation: LLOYD's - Pioneering Progress for 350 Years and Beyond - with Marc Lipman
    Dec 28 2024

    In this insightful and lesson-packed interview with Lloyd’s Canada Inc. President, Marc Lipman, we delve into the company's pioneering progress over the past 350 years and beyond. Join us as we explore Lloyd's historical milestones, their contributions to the insurance industry, and their unwavering commitment to driving innovation.

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    59 min
  • QuickFacts: Empowering Brokers with a Game-Changing Solution - with Christy Barsalou (Silvestri)
    Dec 27 2024

    Join us for an exclusive interview with Christy Barsalou (Silvestri), President & CEO of QuickFacts Inc., as she shares insights into the innovative solutions revolutionizing the brokerage industry. Discover firsthand how QuickFacts is reshaping underwriting comparisons and empowering brokers with centralized carrier information, all from the perspective of a seasoned industry leader.

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    1 h et 3 min
  • Flight cancelled?.. Delayed or Overbooked? Manage passenger flight issues with Flight Claim!
    Jan 20 2023

    Where have you been all our lives?.. We present Montreal based FlightClaim.ca - It's finally here a consumer advocacy service that helps you seamlessly manage your passenger flight claims in the event of flight disruption. Do you know your rights? Don't worry, FlightClaim has your back. We sat down with founder & CEO Jacob Charbonneau who unpacks the important topic of navigating the flight claims process with an expert in your corner. Host John Harvey delves into the details with Charbonneau as they discuss their "Peace of Mind" product and what the company is doing to lobby government, influence legislation and empower Canadians, Americans and others when they have airline claim event. To learn more visit: https://flightclaim.ca/ Or: https://volenretard.com/ (en Francais)

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    38 min