Josh and Robb get together to share a short but deep dive into agent runtime environments. Agent runtimes are the missing piece in the many AI projects out in the world that never reach production. Robb explains how runtimes allow businesses to orchestrate AI agents so they can collaborate around business objectives and drive real ROI. Runtimes also give agents access to canonical “source-of-truth” knowledge bases and tools like MCP and A2A that allow them to pull the levers of existing software. Robb and Josh discuss the major investments in time and money required to build a runtime from scratch and why finding a complete agent runtime lets organizations make quick strides with the complex technologies associated with AI.

---------- Support our show by supporting our sponsors!

This episode is supported through partnership with OneReach.ai. Experience the first complete runtime for AI agents - a turnkey private architecture and tools for building enterprise-grade agentic solutions.

• Use any AI models
• Create guardrails for organizational alignment
• Equipped with enterprise grade security
• Avoid vendor lock-in.

OneReach.ai’s award-winning AI agent orchestration platform meets the many requirements for seizing powerful new technologies in this pivotal moment.

Interested in implementing an Agent Platform for your organization? Book a Demo: https://onereach.ai/book-a-demo/?utm_source=soundcloud&utm_medium=social&utm_campaign=podcast_s6e6&utm_content=1

---------- The revised and significantly updated second edition of our bestselling book about successful adoption of AI agents, Age of Invisible Machines, is now available anywhere you buy your books: Amazon — https://bit.ly/4hwX0a5

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#AIruntime

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Brian Solis, is a digital anthropologist and futurist who serves as the Head of Global Innovation at ServiceNow and is the former Head of Global Innovation at Salesforce. Brian is a bestselling author of Lifescale, The End of Business as We Know It, and Mindshift, which helps leaders learn how to see emerging trends, harness disruptive forces, and use them to fuel growth.

Brian joins Robb and Josh to talk with us about the importance of self-disruption in AI adoption. With so many genAI projects failing to reach production, this episode looks at approaches taken by IKEA and Airbnb that have induced the kind of mind shift that invites self-disruption. Brian, who's been called the CEO whisperer, also talks about the nuanced difference between “aha” and “uh-oh” moments and the pitfalls of hopeless optimism.

Brian Solis’s works: https://briansolis.com/books/

Key Chapters

0:00 — Intro: Josh & Rob set the stage

0:34 — Guest intro: Brian Solis (ServiceNow futurist, author of Mindshift)

1:07 — Why AI adoption requires self-disruption

1:26 — Aha vs Uh-oh moments with AI

5:30 — Why Brian is called the “CEO Whisperer”

8:30 — Rethinking failure & success (beyond SV mantras)

12:11 — Storytelling as strategy: Disney & Airbnb lessons

21:40 — MindShift: disruption as a deliberate choice

23:10 — Embrace complexity (the VC decision lens)

25:10 — Iteration vs innovation: redefining growth

29:00 — ROI vs “Return on Ignorance” (cost of not acting)

34:01 — Multiple futures & scenario planning

39:08 — Organizational AGI: companies as futurists

43:28 — IKEA case study: automation + augmentation

46:12 — NVIDIA & the power of simulations

---------- Support our show by supporting our sponsors!

This episode is supported through partnership with OneReach.ai. Experience the runtime for AI agents — a turnkey private architecture and tools for building enterprise-grade agentic solutions.

• Use any AI models
• Create guardrails for organizational alignment
• Equipped with enterprise grade security
• Avoid vendor lock-in.

OneReach.ai’s award-winning AI agent orchestration platform meets the many requirements for seizing powerful new technologies in this pivotal moment.

Interested in implementing an Agent Platform for your organization? Book a Demo:

https://onereach.ai/book-a-demo/?utm_source=soundcloud&utm_medium=social&utm_campaign=podcast_s6e6&utm_content=1

--------------------> The revised and significantly updated second edition of our bestselling book about successful adoption of AI agents, Age of Invisible Machines, is now available anywhere you buy your books:

Amazon — https://bit.ly/4hwX0a5

#InvisibleMachines

#Podcast

#TechPodcast

#AI

#AgenticAI

#AIPodcast

#DigitalTransformation

#AIDisruption #AIAdoption

#FutureOfWork

#DigitalTransformation

#InnovationLeadership

#AIInBusiness

#BusinessInnovation

As Global Head of AI at PayPal, Prakhar Mehrotra is looking deeply at the ways agentic AI is affecting commerce — particularly timely given PayPal and Google’s recent announcement of a multiyear strategic partnership to advance various commerce solutions. He joins Josh and Robb for a layered conversation that speculates on the shape of future marketplaces, where machines are bidding and setting prices on behalf of individuals and businesses. The trio also discuss the ways that AI is reworking the plumbing of technology within organizations and how agent runtime environments hold the key to successful adoption of AI.

As the world evolves into one with more AI agents than websites, digital interactions might become simplified for users in ways that add complexity for businesses. Prakahr shares his insights into how humans might interact with technology in the future and how technology will change commerce in ways that are hard to fathom but crucial to confront.

---------- Support our show by supporting our sponsors!

This episode is supported through partnership with OneReach.ai. Experience the runtime for AI agents — a turnkey private architecture and tools for building enterprise-grade agentic solutions.

• Use any AI models
• Create guardrails for organizational alignment
• Equipped with enterprise grade security
• Avoid vendor lock-in

OneReach.ai’s award-winning AI agent orchestration platform meets the many requirements for seizing powerful new technologies in this pivotal moment.

Interested in implementing an Agent Platform for your organization? Book a Demo:

https://onereach.ai/book-a-demo/?utm_source=soundcloud&utm_medium=social&utm_campaign=podcast_s6e5&utm_content=1

--------------------> The revised and significantly updated second edition of our bestselling book about successful adoption of AI agents, Age of Invisible Machines, is now available anywhere you buy your books:

Amazon — https://bit.ly/4hwX0a5

Chapters -

0:00 — Intro & guest: Prakhar Mehrotra, PayPal

1:46 — Galaxy Quest, aliens & how LLMs “learn”

3:46 — When AI gets a wallet: true agency begins

6:42 — Marketing to humans vs marketing to AIs

8:19 — From the information age to the intelligence age

10:25 — Decision hierarchies: bots, assistants & concierge agents

13:05 — Hyper-personalized pricing in the LLM era

17:20 — Merchants vs consumers: who wins when agents decide

19:09 — Human vs tech today, AI vs AI tomorrow (electricity wars)

25:11 — Marketplaces where agents set prices (the PayPal angle)

51:41 — Identity, fraud & trust: why payments need a gatekeeper

54:27 — Micropayments & sub-penny agent-to-agent economies

1:02:04 — PayPal as the “clearing house” of agentic commerce

1:17:16 — Closing thoughts & outro

#InvisibleMachines

#Podcast

#TechPodcast

#AI

#AgenticAI

#AIPodcast

#DigitalTransformation

#AIFirst

#AIAdoption

#TechLeadership

#Commerce

#PayPal

#Innovation