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In this episode, Jeff Compton welcomes Chuck Mitchell, this year's APPEX Giveaway Winner from the Changing the Industry Podcast with Lucas Underwood and David Roman. Chuck shares his story of how he got into the industry from fleet management and parts retail to shop ownership. He's passionate about the current technician shortage and helping younger generations. He and Jeff talk about the importance of cross-industry collaboration among local shops, the need for better training and information access, and the value of mentoring new technicians to create a more sustainable future for the automotive industry.

Timestamps:
00:00 Meet Chuck Mitchell

06:39 "Friend's Growth in Dealerships"

15:05 Balancing Business and Compassion

17:06 Shop Ownership Challenges

22:58 "Building Confidence Through Understanding"

30:19 Improving Industry and Supporting Workers

34:07 Tech Career Paths in Shops

36:44 "EV Direction and Innovation"

43:25 "Reviving Craftsmanship in Auto Industry"

48:24 "Vehicle Repair Challenges Persist"

52:18 Customer Service and Accountability

01:00:09 "AI, VR, and Cost Challenges"

01:03:39 "Nurturing Young Techs"

01:11:31 "Industry Growth Through Connection"

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