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Level Up Podcast

Level Up Podcast

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Show Notes for Level Up Podcast: Pilot Episode Welcome to the inaugural episode of the Level Up podcast, broadcasting from Dublin, Ireland, with your host, Niall. This episode features an international panel of guests, including Chris Law from the UK, David Barker from Germany, and Andy McNeil from South Carolina, USA. Together, they embark on a journey to explore the transformative power of AI in the business world, focusing on practical applications to enhance productivity and creativity. Episode Highlights: Introduction to Level Up: Niall introduces the podcast as a training initiative designed to help listeners navigate the complexities of AI tools like ChatGPT and Midjourney for image creation, aiming to simplify these technologies into actionable insights. Listener Participation: The podcast emphasizes the importance of listener participation, encouraging feedback and suggestions to tailor the content to the audience's needs. Focus on AI: The discussion kicks off with an exploration of ChatGPT's potential in everyday business operations, from improving email efficiency to enhancing social media presence. Real-World Applications: Guests share their experiences and insights on integrating AI into their workflows, highlighting the significant time savings and increased productivity achieved through these tools. Creative Solutions: The conversation also delves into the creative aspects of AI, such as using Midjourney for generating innovative social media content and promotional materials. Feedback and Future Episodes: The team invites listeners to contribute ideas and questions for future episodes, emphasizing the podcast's responsive and interactive nature. Prizes and Incentives: The episode concludes with the announcement of a competition, offering listeners the chance to win a ChatGPT subscription by showcasing their use of AI tools in their work. Key Takeaways: AI is not just a technological advancement; it's a cultural shift that can significantly impact how businesses operate and engage with their customers. Practical application of AI tools can lead to substantial improvements in efficiency, creativity, and overall business performance. Listener engagement is crucial for the podcast's success, with the team eager to adapt and evolve the content based on feedback and suggestions. Call to Action: Listeners are encouraged to participate by sending their feedback, questions, and suggestions to levelup@militarycars.com. Whether you're interested in learning more about specific AI tools, seeking advice on integrating technology into your business, or sharing your success stories, your input will help shape the future of the Level Up podcast. Next Episode Teaser: Stay tuned for the next episode, where the team will dive deeper into the applications of AI in business, based on listener feedback. Expect practical tips, expert insights, and maybe a few surprises along the way. Closing Remarks: Thank you for joining us for the pilot episode of the Level Up podcast. Your journey to mastering AI in the business world starts here. Let's level up together!Copyright 2025 MAS Éducation
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  • Level Up Podcast Season 1 Episode 11 -The UK Episode
    Apr 2 2025

    🎙️ Level Up Podcast – Episode 11: On the Road in the UK 🇬🇧

    Welcome back to the Level Up Podcast! In this unscripted, on-the-road episode, we're coming to you live from RAF Lakenheath, UK 🇬🇧—the first time we've hit the bases here, and what a ride it's been!


    Join Perry, Russell, Andy, Barry, and a host of special guests as we dive into a spontaneous and wide-ranging conversation. From RAF base life and fighter jets to tea, pubs, and car sales during uncertain times—this episode has it all.


    🎧 What’s Inside This Episode:


    ⏱️ 00:00 – Welcome to the UK!




    • Landing in Heathrow, strong handshakes, bangers & mash, and first impressions.



    ⏱️ 01:00 – First Time on Base




    • From embassies to Air Force bases—what makes this trip different.



    ⏱️ 02:00 – Life & Business in Uncertain Times




    • Reactions to current global unrest and how it’s affecting the team.



    • Staying focused and positive amidst uncertainty.



    ⏱️ 06:00 – Resilience in the Auto Industry




    • War zones, economic crashes, and adapting to rapid changes in policy.



    • Why this team is built for change.



    ⏱️ 08:00 – Real Customer Stories




    • Alex in Romania saves a deal with savvy knowledge and support tools.



    • Emergency Payment Plan + GAP explained clearly.



    ⏱️ 10:00 – Seizing Opportunities




    • Stateside delivery, trade-ins, and new Nissan lineup insights.



    • Turning job insecurity into new leads and solutions.



    ⏱️ 13:00 – Field Stories & Teamwork




    • Harley Davidsons, sunshine, and great field reps doing what they do best.



    • Shoutout to Georgia for her unbeatable attitude!



    ⏱️ 16:00 – Live Guests & Major Savings




    • George Sherlock is back! Mr. 100% OPP talks customer service.



    • Matt breaks down a killer Audi Q5 deal—$6,000 off!



    ⏱️ 18:00 – Big News & Contests




    • Star Card returns April 1st!



    • RSM & Agent contests are live—Vegas is calling.



    • Maverick recalls and more vehicles on the way.



    ⏱️ 20:00 – Hitting the Basics & Getting Results




    • The math still works: 3 work calls, 3 home calls, 3 new leads daily.



    • Why conversations = conversions.



    ⏱️ 23:00 – Sales Tactics that Work




    • Subaru's secret: multichannel communication = 40% better conversions.



    • Email is a ping pong match—keep it sharp and short.



    ⏱️ 25:00 – Meetings, Managers, and...

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    26 min
  • Mastering Stateside Deliveries | Level Up Podcast Ep. 10 with the NY All-Stars (Part 2)
    Feb 10 2025
    Show Notes:

    🎧 Welcome to Episode 10 of the Level Up Podcast!

    This milestone episode brings back the fan-favorite New York All-Stars for Part 2! Niall and David sit down with Stephanie Marano, Sarah, and Meghan (the new Client Relations Manager) to dive deeper into the world of stateside deliveries. If you loved Part 1, you’re in for a treat with this one!


    **🔑 In This Episode, You’ll Learn: **


    Behind the Scenes of Stateside Deliveries:


    Meghan shares her 14 years of experience with Overseas Military Sales, revealing what it takes to manage smooth deliveries from start to finish.




    Real-World Delivery Challenges:


    From cars arriving at the wrong dealership to customers missing important vehicle inspections—Stephanie and the team discuss common pitfalls and how to avoid them.




    How to Communicate Effectively with Customers:


    Agents often wonder how involved they should be after a sale. The NY team lays out the perfect communication balance to keep customers happy without overcomplicating things.




    Tasks vs. Emails – The Ultimate Debate:


    Find out why the NY team loves tasks over emails and how it keeps their workflow efficient and organized.




    Special Orders, Lead Times, and Harley Davidson's Wishlist:


    Learn how lead times vary by manufacturer, and why Harley Davidson orders are a whole different ballgame!


    **🔥 Key Takeaways: **


    Clear Communication is Crucial:


    Transparency between agents, customers, and delivery coordinators helps prevent miscommunication and delays.


    Inspect Before You Accept:


    Encourage customers to do a thorough inspection of their vehicles before signing off at the dealership to avoid disputes later.




    Tasks for the Win:


    Sending tasks in CRM over emails helps speed up processing and keeps things organized. Urgent? Just set the due date for the same day!




    Harley Davidson Orders Are Unique:


    Unlike other manufacturers, Harley orders are placed monthly through a wishlist system. Timing is everything—miss the window, and you're waiting another month!




    Stateside Delivery is Simpler Than You Think:


    The process has come a long way—trust the system, follow best practices, and the NY team will handle the rest.


    **💬 Special Thanks to Our Guests: **



    • MeghanClient Relations Manager bringing 14 years of expertise to streamline the stateside delivery process.


    • Stephanie Marano – The go-to person for lead time management and process optimization.


    • Sarah – Keeping the delivery team running smoothly with a focus on efficiency and customer satisfaction.


    **🎙 Listen Now on Your Favorite Podcast Platform! **


    Whether you're commuting, working out, or just relaxing, Level Up is here to help you navigate the world of auto sales and deliveries.


    **🌐 Stay Connected: **


    Got questions or feedback? We'd love to hear from you! Connect with us on social media or drop a comment on our website.

    👍 Don’t forget to...

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    52 min
  • Level Up Podcast, Episode 9: The Launch Meeting Episode
    Jan 30 2025

    # Level Up Podcast Episode 9.1 - Show Notes

    In this episode of Level Up, we're joined by special guests and military veterans Andy and Alan "Big Al" Goldman as we discuss the recent launch meeting success and exciting developments for 2025.


    ## Episode Highlights:


    ### Military Veterans Share Their Stories

    - Andy served in Delta Company 2nd Brigade, 6th Infantry Regiment of the 1st Armored Division

    - Stationed in Germany during the Cold War era

    - Big Al served in the U.S. Army at Fort Carson and later in Amberg, Germany

    - Both veterans share their unique paths from military service to successful careers in automotive sales


    ### Launch Meeting 2025 Recap

    - Record attendance and energy levels post-COVID

    - First-ever live stream connection with New York office during the banquet

    - Strong representation of women award winners

    - Bavaria region wins Region of the Year


    ### Major Announcements

    - Nissan partnership revealed

    - Complete lineup under $20K starting with Versa

    - Military-friendly program stronger than competitors

    - Special ordering available for stateside delivery


    ### New Incentive Programs

    - Dual incentive program announced for both AX and PX

    - VW Jetta giveaway for off-base promotion

    - Ford Bronco giveaway for on-base promotion

    - New Survey Sparrow system implementation


    ### Product Updates

    - Nine vehicles now available under $30K

    - 150 2025 Malibus incoming

    - New Equinox design unveiled

    - Ford Mach-E ordering now available

    - Expanded vehicle lineup across small, medium, and large segments


    ### Sales Strategy Focus

    - Return to traditional salesmanship post-COVID

    - Emphasis on prospecting and lead generation

    - Digital lead capture through Survey Sparrow

    - Importance of understanding customer finance concerns


    ## Guest Information:

    - Andy: Former U.S. Army veteran, served in Germany during Cold War era

    - Big Al Goldman: U.S. Army veteran, currently serving Bavaria region

    - Both guests share unique perspectives on military life and transition to automotive sales


    ## Contact Information:

    Email: levelupinmilitarycars.com


    *Remember to complete the launch meeting survey to help improve future events!*


    ---

    © 2025 Level Up Podcast. All rights reserved.

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    47 min

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