Alex Yaroslavsky talks about his journey from navigating conflict as a kid new to the U.S. to building a career in mediation and executive coaching. He shares how Chiefs of Staff can handle disagreements between colleagues, coach their principals through tough conversations, and recognize when workplace tension is productive versus damaging. Real examples include resolving misunderstandings rooted in different work backgrounds and managing your own emotional triggers when resolving conflict with a boss.

Links Mentioned:

• Alex Yaro’s Website

Free Resources:

• Strategic Planning Checklist
• Chief of Staff Skills Assessment Checklist
• A Day in the Life of a Chief of Staff
• Chief of Staff Toolkit

Get in Touch With Emily:

• Connect on LinkedIn
• Follow on YouTube
• Learn more about coaching
• Sign up for the newsletter
• Clarity Call with Emily

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

00:44 Alex's Early Life and Immigration
02:27 Discovering Mediation
06:12 Understanding Conflict and Intention
09:58 Preparing for Reconciliation
11:51 Facilitating Productive Conversations
16:23 Managing Triggers and Emotional Responses
19:12 The Importance of Group Dynamics
20:09 Personal Experiences with Conflict
21:38 Navigating Conflict with Your Principal
27:21 Handling Constructive Tension
33:53 Balancing Group and One-on-One Conversations
35:45 The Four-Step Model for Conflict Resolution
37:44 The Role of Humor in Conflict Resolution
38:21 Resources and Contact Information

Emily answers a listener’s question about feeling stuck to a script during presentations. She explains how to focus on key points instead of memorizing every word, suggests adding emotion and attitude to messages, and demonstrates this technique with a “baseball is boring” exercise using different emotions like anger and sadness. Emily gives practical tips to build real confidence by practicing with main ideas, knowing the audience, and being flexible during presentations.

Links Mentioned:

• Clarity Call with Emily

Free Resources:

• Strategic Planning Checklist
• Chief of Staff Skills Assessment Checklist
• A Day in the Life of a Chief of Staff
• Chief of Staff Toolkit

Get in Touch With Emily:

• Connect on LinkedIn
• Follow on YouTube
• Learn more about coaching
• Sign up for the newsletter
• Clarity Call with Emily

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

01:18 Emily's Personal Experience
01:45 Identifying the Problem
02:55 Focusing on Key Messages
04:31 Understanding Your Audience
06:18 Dynamic Presentation Techniques
07:49 Attitude and Emotion in Presentations
18:49 Conclusion and Final Tips

Erika Aquino, an angel investor with 26 portfolio companies across five countries, and her Chief of Staff Patricia de Leon, share how they work together to find and support women and minority founders in sustainability, wellness, education, and future of work. They talk about Patricia’s role as the first filter for deals, relationship building, and special projects like producing a TV show on female founders. Erika also opens up about her bipolar diagnosis and emphasizes the importance of resilience and choosing team members who align with her values.

Links Mentioned:

• Erika Aquino’s Website
• Connect with Erika Aquino on LinkedIn
• Connect with Patricia de Leon on LinkedIn
• Follow Erika Aquino on Instagram

Free Resources:

• Strategic Planning Checklist
• Chief of Staff Skills Assessment Checklist
• A Day in the Life of a Chief of Staff
• Chief of Staff Toolkit

Get in Touch With Emily:

• Connect on LinkedIn
• Follow on YouTube
• Learn more about coaching
• Sign up for the newsletter
• Clarity Call with Emily

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

01:01 Erika Aquino's Background and Passion
02:46 Patricia De Leon's Journey
05:03 The Role of a Chief of Staff
10:19 Mentorship and Team Dynamics
18:42 Personal Experiences with Mental Health
20:11 Patricia's Journey in the Investment Scene
25:26 Future Goals and Vision for 2026
27:40 Advice for Principals and Chiefs of Staff
30:04 Effective Pitching Tips
31:55 Importance of Personal Connection to Problems
34:15 Connecting with Erika and Patricia
35:13 Final Thoughts and Contact Information