Listen First, Lead Second: Phil McNamara on Building Trust in Government
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Phil McNamara, former Assistant Secretary for Administration at the Department of Transportation, emphasizes that in government, relationships matter more than titles. On this episode of Lessons in Leadership, McNamara shares how he’s led large teams, navigated the future of work, and built trust across agencies. In conversation with Shane Canfield, CEO of WAEPA, he offers practical insights on leading with humility, empathy, and clear communication in today’s complex federal landscape.
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