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Listen to your customers - Newsroom's Jonathan Milne on creating journalism that pays

Listen to your customers - Newsroom's Jonathan Milne on creating journalism that pays

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In this episode of Business In Focus, Amanda Wellgreen sits down with Jonathan Milne, managing editor of Newsroom Pro and host of the Powder Keg podcast.

A longtime Onehunga local and respected figure in New Zealand media, Jonathan opens up about his life in journalism, the changing landscape of the industry, and the importance of building public trust in a digital world.

Jonathan shares stories from his early days - including interviewing Jacques Cousteau as a child - through to leading one of the country’s top paywalled media products. He also reflects on the value of authentic engagement with readers, why journalists (and businesses) must confront arrogance, and how the microcosm of local community life in Onehunga is a window into wider New Zealand society at large.

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