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Living the Five Pillars of Modern Payroll with Special Guest Monica Miller

Living the Five Pillars of Modern Payroll with Special Guest Monica Miller

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 In this episode, Pete and Julie welcome Monica Miller, SVP of Payroll and Workforce Strategy – an accomplished Payroll Executive, to the show to discuss how payroll is being redefined as a strategic driver of business outcomes at the Compass Group. Monica shares her unique journey from Navy intelligence officer to leading one of the world’s largest and most complex payroll operations. She reveals how Compass harmonized payroll and HR systems after decades of acquisitions, reduced payroll error rates, and built a data science team (including a chef turned data scientist) that unlocked new levels of accuracy, compliance, productivity, and business impact. Monica highlights how payroll data led to process improvement, cost savings and a seat at the executive table. She highlights the critical impact of AI, from fraud detection to scheduling optimization, and how employee self-service and mobile access are transforming the workforce experience. This episode offers a peek into the future of payroll as a strategic business partner, sharing powerful lessons from building a data-driven payroll Center of Excellence, scaling through automation, and gaining insights to position payroll at the heart of business impact! Connect with Monica: LinkedIn: https://www.linkedin.com/in/monica-miller-53509882/ Monica’s Conversation with Pete on The Source by DailyPay: https://podcasts.apple.com/us/podcast/94-the-future-of-payroll-ai-analytics-and-agility/id1524098995?i=1000711162869 Connect with the show: LinkedIn: http://linkedin.com/company/hr-payroll-2-0 X: @HRPayroll2_0 @PeteTiliakos @JulieFer_HR BlueSky: @hrpayroll2o.bsky.social YouTube: https://www.youtube.com/@HRPAYROLL2_0
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